David Haun
Blue Springs,MO
Summary
Results-driven Technician with 16 years in logistics optimization and service delivery within the railway sector. Led initiatives to enhance productivity and reduce costs through strategic partnerships. Developed training programs and process improvements to elevate team performance and customer satisfaction. Utilized strong analytical skills for troubleshooting and maintaining locomotives while ensuring safety and operational standards.
Overview
19
19
years of professional experience
8
8
Certifications
Work History
Locomotive Technician/Sales Associate
Railway Service Contractors
Kansas City, Kansas
10.2025 - Current
- Conducted routine inspections to identify and resolve technical issues promptly.
- Troubleshot technical problems to minimize operational downtime.
- Ensured optimal performance and reliability of equipment and systems through proactive maintenance.
- Supported project initiatives by providing technical expertise and guidance.
- Informed customers about product features and technical details to enhance understanding of benefits.
- Prepared and delivered appropriate presentations on products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
Director of Operations
Railway Service Contractors
Kansas City, KS
09.2020 - 10.2025
- Directed operations for railway service contractors, optimizing logistics and enhancing service delivery efficiency.
- Implemented performance metrics, resulting in 20% increase in overall productivity.
- Spearheaded initiatives to improve customer satisfaction and service reliability.
- Fostered strategic partnerships with suppliers for timely procurement and cost-effectiveness.
- Developed training programs to enhance team performance and ensure safety compliance.
- Reviewed financial statements and activity reports to measure productivity against goals.
- Coordinated interdepartmental activities, ensuring successful project completion.
- Cultivated client relationships to drive business growth and improve account retention.
Operations Manager
Railway Service Contractors
Kansas City, KS
09.2017 - 09.2020
- Led cross-functional teams in shop and field settings to achieve project milestones.
- Streamlined project workflows, enhancing efficiency and reducing costs.
- Managed daily operations with focus on strict adherence to safety protocols, fostering a safe work environment.
- Developed training programs, elevating team performance and ensuring compliance.
- Engaged customers to identify service improvement opportunities, enhancing customer satisfaction.
Shop Supervisor
Railway Service Contractors
Kansas City, MO
09.2013 - 09.2017
- Directed daily operations for 10-member team, enhancing workflow and achieving team objectives.
- Trained and developed staff, fostering skills development and promoting a culture of continuous improvement.
- Implemented safety protocols, ensuring compliance with industry regulations and reducing workplace incidents.
- Managed inventory and supply chain logistics to optimize resource allocation.
- Coordinated cross-departmental projects to align objectives with organizational goals.
General Laborer
Railway Service Contractors
Grandview, MO
09.2009 - 08.2013
- Operated heavy machinery in compliance with safety regulations.
- Performed daily labor tasks to facilitate locomotive maintenance and construction projects.
- Supported inventory management and equipment maintenance to optimize operational efficiency.
- Collaborated with team members to complete project milestones on schedule.
- Provided progress updates and reported issues to supervisors for timely resolutions.
Maintenance Worker-Street Department
City of Grandview
Grandview, MO
01.2007 - 08.2009
- Performed routine maintenance and repairs on city property and equipment.
- Conducted inspections to identify and promptly resolve potential issues, ensuring operational readiness.
- Managed inventory of maintenance supplies and equipment to support uninterrupted maintenance operations.
- Assisted in developing and implementing maintenance schedules to optimize resource allocation and workflow.
- Collaborated with team members to ensure compliance with safety standards.
Education
Diploma -
Grandview High School
Grandview, MO05-2003
Skills
- Administrative
- Task-Quotes/Invoicing/Data Entry
- Resource Scheduling-Shop/Field Service
- Financial Transactions-Locomotive
- Purchasing/Sales/Leasing
- Recruiting-Sourcing/Evaluation/Interviewing
- Phone Support-Customers/Employees
- Operating Systems-Windows/MacOS/IOS
- Application Software-Word/Excel/Powerpoint/Adobe/Dropbox
- FRA & Safety-Rules/Regulations
- Training & Certificates-Rail Safe/HSI/OSHA/MSHA/EMD Engine Maintenance/Forklift/Alcohol & Drug For Supervisors
- Schematic Design-Electrical & Air Brake
- Field Service-Inspections/Repairs
- Electrical-Troubleshooting/Repairs (High & Low Voltage Rewire, Dynamic Brake Upgrade, Ground Faults, Megging, -2 System, Load Boxing, & DC Motor Repair)
- Air Brake-Troubleshooting/Repairs (26NL, 26RL, 26 LUM, 24-RL, 14EL, 6BL)
- Mechanical & Diesel Engine-Troubleshooting/Repairs (EMD 567/645, Cummins, & Alco)
- Welding & Fabrication-Oxy Fuel & PAC Cutting/MMA, MIG, & FCAW Welding (High Nose Modification, Power Assembly Removal, & Control Stand Builds)
- Painting & Vinyl Decal-Cab/Carbody/Exterior (PSX & Sherwin Williams Epoxy)
- Hydraulic Troubleshooting/Repairs (Pumps, Controls, & Cylinders)
- Cattron & Control Chief Remote System-Install/Troubleshooting/Repairs
- ZTR BOA & NRE Nforce Adhesion Control System-Troubleshooting/Repairs
- Smartstart, Hotstart, & APU-Installs/Troubleshooting/Repairs
- Event Recorder System-Install/Troubleshooting/Repairs (Quantum, Pulse, Wi-Tronix)
- GE Center Cab-Rebuilds/Troubleshooting/Repairs (25, 45, 80, & 110 Ton)
- Rail Car Mover-Troubleshooting/Repairs (ShuttleWagon & Trackmobile)
- Maintenance of Way-Refurbishment/Troubleshooting/Repairs
- Equipment Operator-Crane/Loader/Backhoe/Skid Steer/Forklift
Certification
EMD ENGINE MAINTENANCE TRAINING, HATCH & KIRK, 2019
Timeline
Locomotive Technician/Sales Associate
Railway Service Contractors
10.2025 - Current
Director of Operations
Railway Service Contractors
09.2020 - 10.2025
Operations Manager
Railway Service Contractors
09.2017 - 09.2020
Shop Supervisor
Railway Service Contractors
09.2013 - 09.2017
General Laborer
Railway Service Contractors
09.2009 - 08.2013
Maintenance Worker-Street Department
City of Grandview
01.2007 - 08.2009
Diploma -
Grandview High School