David Hausman
San Antonio,TX
Summary
Express Supervisor / Team Lead at Boerne Chrysler Dodge Ram Jeep with a proven track record in enhancing team productivity and customer satisfaction. Leveraged strong problem-solving abilities and effective communication to streamline workflows and eliminate operational bottlenecks, driving continuous improvement and fostering a collaborative team environment.
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Also ensuring that all team members get trained properly and sown how to be efficient with their time and ensure quality of their work
Overview
3
3
years of professional experience
1
1
Certification
Work History
Express Supervisor
Boerne Chrysler Dodge Ram Jeep
01.2024 - Current
- Train any new members that are hired weather they have experience in the industry or none at all
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and findings
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Leader
World Car Nissan
07.2023 - 01.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build team of top performers.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Organized professional development workshops, contributing to ongoing growth and expertise of team.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
Lube Tech / Team Leader
BOERNE Chrysler Dodge Ram Jeep
08.2022 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Trained any new members that where hired that were new or had experience in the industry
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and findings
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
High School Diploma -
Home Schooled
SD 06.2020
Skills
- Staff management
- Training and mentoring
- Attention to detail
- Decision-making
- Complex Problem-solving
- Team building
- Processes and procedures
- Process improvement
- Process monitoring and improvement
- Expectation setting
- Quality control
- Workflow management
- Problem-solving
- Multitasking Abilities
- Multitasking
- Time management
- Excellent communication
- Adaptability and flexibility
- Team collaboration
- Team leadership
- Teamwork
- Problem-solving abilities
- Goal setting
- Continuous improvement
- Time management abilities
- Quality assurance
- Task prioritization
- Adaptability
- Self motivation
- Reliability
- Goal oriented
- Staff development
- Software experience
Accomplishments
Well working at Boerne Dodge I also have worked at world car Nissan for 6 months and was appointed as the team leader there and trained 7 crew members for the express lane my leaving there was do to change in management and loss in work hours and seeking better work opportunities working on trucks
Certification
Mopar has 3 levels for training in phases 1 2 and 3 I’m currently phase 1 1/2 working on phase 2
Languages
English
Professional Working
Timeline
Express Supervisor
Boerne Chrysler Dodge Ram Jeep
01.2024 - Current
Team Leader
World Car Nissan
07.2023 - 01.2024
Lube Tech / Team Leader
BOERNE Chrysler Dodge Ram Jeep
08.2022 - 07.2023
High School Diploma -
Home Schooled
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