DAVID HEBERT
NEW IBERIA,LA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Glass Technician
R&R GLASS WORKS
New Iberia, LA
01.2018 - Current
- Operated power tools such as grinders, drills, saws, and sanders to cut glass pieces to size.
- Created detailed reports documenting all completed work orders, including measurements taken during installation processes.
- Maintained a safe work environment by following safety protocols and using personal protective equipment.
- Performed complex glass installation and repair tasks, including window replacement, windshield repair, and custom installations.
- Troubleshot problems with existing installations, identified root causes of issues, and implemented solutions accordingly.
- Adhered strictly to industry guidelines related to the use of chemicals while performing repairs or replacements.
- Inspected glass surfaces to identify damage and determine the best course of action for repairs or replacements.
- Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
- Checked for wetness or contamination in damaged areas and dried out moisture prior to making repairs.
- Removed broken or damaged glass windshields using hand tools and established methods.
- Assessed potential risks before beginning any task in order to avoid injury or property damage.
- Completed high-quality work by installing new foam dams on pinchwelds and rubber-channeling strips around edges of glass or frames.
- Researched and ordered exact items when replacing mirrors and related parts.
- Obtained windshields or windows for specific automobile makes and models from stock, examining pieces for defects prior to installation.
- Communicated effectively with customers throughout the entire project cycle to ensure satisfaction with results.
- Provided customers with accurate price quotes and offered options for various glass grades, trims and molding replacements to meet individual needs.
- Completed paperwork associated with each job accurately within designated timelines.
- Demonstrated commitment to quality assurance by inspecting each job prior to completion ensuring accuracy.
- Documented work and maintained customer records for accurate billing.
- Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
- Cleaned up debris from job sites upon completion of projects.
- Ordered necessary parts or supplies when needed from suppliers or vendors.
- Followed established procedures for proper disposal of waste materials generated during jobs.
- Collaborated with other technicians on large-scale projects requiring multiple teams working simultaneously.
- Provided technical advice to customers regarding the best options for their specific needs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated equipment and machinery according to safety guidelines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
WESTGATE HIGH SCHOOL
New Iberia, LA01-2015
Skills
- Glass installation
- Quality assurance
- Customer communication
- Parts ordering
- Problem solving
- Safety compliance
- Time management
- Power tools operation
- Glass door installation
- Organizational skills
- Problem-solving aptitude
- Multitasking
References
References available upon request.
Timeline
Glass Technician
R&R GLASS WORKS
01.2018 - Current
High School Diploma -
WESTGATE HIGH SCHOOL
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