Task driven associate with particular attention to detail and organizational skills. Detail-oriented worker with proven resourcefulness and reliability.
Overview
29
29
years of professional experience
Work History
Accounts Payable Clerk
Turtle Bay Resort
09.2021 - Current
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Maintained good working relationships with vendors and resolved disputes.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Accounts Receivable Clerk
Turtle Bay Resort
02.2016 - 09.2021
Prepared and emailed invoices to customers, processed payments, and documented account updates.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Responded to inbound inquiries regarding accounts and payments.
Submitted cash and check deposits and generated cash receipts to record money received.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Guest Service Agent
Turtle Bay Resort
07.2003 - 02.2016
Collected room deposits, fees, and payments.
Greeted guests upon arrival and offered assistance.
Assisted guests with check-ins, account inquiries and any additional services needed.
Maintained consistent positive customer feedback.
Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Sales Representative
Nature's Way Products
01.1995 - 02.2002
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - Biology
Brigham Young University
Provo, UT
08.1998
Skills
Excel spreadsheet
Auditing
Organizational skills
Data Entry and 10-Key
Excellent relationship with other departments
Languages
Spanish
Native or Bilingual
Hobbies
Hobbies include cooking, playing and watching basketball, hiking and swimming.