David Hernandez
Las Vegas
Summary
Enthusiastic team player committed to delivering exceptional customer service. Organized and motivated, with strong time management skills ready to enhance operational efficiency. Seeking entry-level opportunities to apply skills and support company growth.
Overview
6
6
years of professional experience
Work History
Surgery Scheduler
Digestive Associates
Las Vegas
06.2023 - Current
- Scheduled patient appointments for surgical procedures and consultations.
- Coordinated with medical staff to ensure timely patient care.
- Managed electronic health records for accurate patient information.
- Communicated with patients regarding pre-operative instructions and requirements.
- Maintained compliance with safety regulations and hospital policies.
- Resolved scheduling conflicts to optimize clinic workflow efficiency.
- Scheduled follow-up appointments as designated by physician.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances.
Crew Team Member
Raising Cane's Restaurants
Las Vegas
07.2021 - 04.2022
- Prepared and served food items according to restaurant standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted customers with orders and provided exceptional service.
- Collaborated with team members to ensure efficient operations.
- Followed safety guidelines to maintain a safe work environment.
- Engaged with customers to enhance their dining experience.
- Cleaned work areas regularly throughout shift.
- Operated cash register accurately and efficiently.
Flower Designer
1800flowers
Las Vegas
08.2020 - 12.2020
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Shared details on how to properly care for purchased flowers and plants with customers.
- Checked packaging of flowers and decorative pieces to prevent damage during transport and delivery.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma -
Chaparral High School
Las Vegas, NV06.2021
Skills
- Attention to detail
- Customer service
- Team collaboration
- Communication skills
- Problem solving
- Time management
- Conflict resolution
Education and Training
Alba Dealing School
Languages
- English
- Spanish
Timeline
Surgery Scheduler
Digestive Associates
06.2023 - Current
Crew Team Member
Raising Cane's Restaurants
07.2021 - 04.2022
Flower Designer
1800flowers
08.2020 - 12.2020
High School Diploma -
Chaparral High School