Heidi Culver
Albany,OR
Summary
Detail-oriented surgery scheduler with extensive experience in coordinating surgical appointments and optimizing patient flow. Demonstrated expertise in HIPAA compliance and effective problem-solving enhances scheduling efficiency. Strong time management skills ensure timely and accurate appointment handling.
Overview
14
14
years of professional experience
Work History
Surgery Scheduler
The Corvallis Clinic
Corvallis, Oregon
04.2022 - Current
- Scheduled surgeries by coordinating with medical staff and patient availability.
- Managed appointment calendars using electronic scheduling systems effectively.
- Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.
- Managed appointment reminders for upcoming surgeries via phone or mailers.
- Scheduled and confirmed patient appointments and consultations.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Assisted patients with pre-operative instructions and answered scheduling inquiries.
- Created and managed surgical schedules for multiple surgeons.
- Performed data entry into various computer systems related to surgery scheduling.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Scheduled follow-up appointments as designated by physician.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
Education
Early Childhood Education - Early Childhood Education
Napa Valley College
Napa, CA01-2003
High School Diploma -
North Hills Christian Scool
Vallejo, CASkills
- Surgery scheduling
- Electronic health records
- HIPAA compliance
- Authorization management
- Appointment coordination
- Patient communication
- Time management
- Attention to detail
- Problem solving
- Customer service
- Patient check-in
- Schedule coordination
- EHR systems expertise
- Payment collection
- Multitasking skills
- CPT coding
- Team collaboration
- Phone reception skills
- Medical terminology expertise
- Medical coding
- Epic
- Case Coordination
References
References available upon request.
Timeline
Surgery Scheduler
The Corvallis Clinic
04.2022 - Current
High School Diploma -
North Hills Christian Scool
Early Childhood Education - Early Childhood Education
Napa Valley College