David Hinojosa
Middletown
Summary
Achieved high standards of safety and efficiency in unloading operations. Fostered teamwork and collaboration to meet and exceed team objectives. Recognized for consistent contributions to operational success and workplace safety initiatives.
Overview
6
6
years of professional experience
Work History
Bartender
El Rodeo
Hummelstown, PA
04.2024 - Current
- Crafted a diverse range of cocktails and beverages, ensuring high-quality standards and customer satisfaction.
- Managed bar inventory, including ordering supplies and minimizing waste to maintain operational efficiency.
- Trained new staff on drink preparation techniques and customer service protocols to enhance team performance.
- Developed themed drink specials in collaboration with management to attract new customers and boost sales.
- Maintained cleanliness and organization of the bar area, adhering to health and safety regulations consistently.
- Implemented process improvements for order accuracy, resulting in enhanced service speed during busy shifts.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Loader
UPS
Middletown, Pennsylvania
03.2025 - 08.2025
- Inspected incoming shipments for quality and accuracy.
- Organized warehouse layout to optimize space and accessibility.
- Collaborated with team members to ensure timely loading schedules.
- Maintained equipment by performing regular safety checks and repairs.
- Followed safety guidelines to prevent accidents during loading operations.
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Packaged, crated and loaded items safely for transport.
- Reported any damaged goods immediately to supervisor for further inspection or repair.
Back of House Employee
Chick-fil-A
Harrisburg, Pennsylvania
07.2020 - 03.2025
- Prepared food items following safety and quality standards.
- Maintained cleanliness of kitchen equipment and work areas.
- Collaborated with team members to ensure efficient food preparation.
- Operated kitchen appliances and tools to support daily operations.
- Restocked supplies to meet production demands during peak hours.
- Assisted in training new staff on operational procedures and safety protocols.
- Monitored inventory levels and reported shortages to management.
- Followed health regulations to uphold Chick-fil-A's commitment to cleanliness.
- Communicated with front-of-house staff regarding customer requests or dietary restrictions.
- Responsible for unloading trucks at times when additional help was needed.
Server
Fiesta Mexico Restaurant
Harrisburg, Pennsylvania
03.2023 - 05.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to the kitchen staff.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted with training new servers on restaurant procedures and menu items.
- Handled cash transactions and processed payments efficiently at the register.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Resolved customer complaints professionally to maintain a positive dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Construction Project Management
Harrisburg Area Community College
Harrisburg, PASome College (No Degree) - Engineering
Penn State
Harrisburg, PAHigh School Diploma -
Middletown Area High School
Middletown, PA06-2023
Skills
Equipment maintenance
Load securing
Safety compliance
Quality inspection
Warehouse organization
Inventory management
Team collaboration
Problem solving
Supply restocking
Effective communication
Time management
Customer service
Training assistance
Operational efficiency
Electronic order management
Workplace organization
Order picking
Truck loading
Safety monitoring
OSHA standards
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Employee of the month (2x) - Chick-Fil-A
Education and Training
other,other
Timeline
Loader
UPS
03.2025 - 08.2025
Bartender
El Rodeo
04.2024 - Current
Server
Fiesta Mexico Restaurant
03.2023 - 05.2024
Back of House Employee
Chick-fil-A
07.2020 - 03.2025
Some College (No Degree) - Engineering
Penn State
High School Diploma -
Middletown Area High School
Construction Project Management
Harrisburg Area Community College