Results-driven Senior Sales Manager with 8+ years in vacation ownership sales and team leadership. Skilled in training, performance enhancement, conflict resolution, and staff management. Known for improving sales results, strengthening culture, and improving sales processes.
Overview
9
9
years of professional experience
Work History
Action Line Senior Sales Manager
WSO - Hilton Grand Vacations
12.2025 - Current
Led sales teams to deliver vacation ownership presentations and strengthen results.
Coached associates on product knowledge, objection handling, and guest engagement.
Culture building, enhancement of sales process, and fulfilling staffing needs.
Increased overall sales revenue by implementing effective sales strategies and building strong relationships.
Improved customer retention rates by delivering exceptional after-sales support and buttoned-up process.
Assist Marketing Team and establishing allocations.
Collaborated with Director of Sales to align sales strategies with sales goals.
Develop relationships with leaders both local and regional.
T.O. Manager
WSO - Hilton Grand Vacations
09.2025 - 12.2025
T.O. Manager
Bluegreen Vacations
03.2022 - 09.2025
In House Sales Rep - Sampler Upgrade Team
Bluegreen Vacations
10.2021 - 03.2022
Action Line Sales Rep
Bluegreen Vacations
09.2017 - 10.2021
Education
Associate of Applied Science - Physical Therapist Assistant
SCC
Lincoln, NE
05-2014
Skills
Skilled in conflict resolution and problem solving
Performance tracking and evaluations
Rapport and relationship building
Sales process
Staff management
Product knowledge
Training and development
Timeline
Action Line Senior Sales Manager
WSO - Hilton Grand Vacations
12.2025 - Current
T.O. Manager
WSO - Hilton Grand Vacations
09.2025 - 12.2025
T.O. Manager
Bluegreen Vacations
03.2022 - 09.2025
In House Sales Rep - Sampler Upgrade Team
Bluegreen Vacations
10.2021 - 03.2022
Action Line Sales Rep
Bluegreen Vacations
09.2017 - 10.2021
Associate of Applied Science - Physical Therapist Assistant
Terminal Operations Associate Manager (First Line Leader Apprentice) at Manchester AirportTerminal Operations Associate Manager (First Line Leader Apprentice) at Manchester Airport