Summary
Overview
Work History
Education
Skills
Certification
Timeline
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David Holmes

Cedar Rapids,IA

Summary

Motivated and technically adept professional with a strong background in system optimization, troubleshooting, and customer service. Eager to leverage extensive IT knowledge, sharp problem-solving abilities, and a customer-centric mindset to deliver impactful technical support and drive online success for customers as a Technical Support & Sales Representative at GoDaddy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Copper Coil Slitter Machine Operator

PMX Industries
12.2024 - Current
  • Operate and maintain PMX machinery to precisely slit copper coils, ensuring adherence to quality standards.
  • Troubleshoot equipment and perform maintenance to minimize downtime.
  • Collaborate with production teams to optimize processes and increase throughput.

Local Delivery Driver

Cocoa Auto Salvage
11.2021 - 12.2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Developed strong relationships with customers through professional demeanor and consistent reliability in fulfilling orders promptly.
  • Managed paperwork accurately, including invoices, receipts, and delivery confirmations for proper documentation.

CDL A OTR Truck Driver

John Christner Trucking
05.2019 - 11.2021
  • Assisted in loading/unloading when necessary, contributing to a more efficient overall process from start to finish.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.
  • Delivered goods on time by adhering to deadlines and efficiently managing routes.
  • Maintained accurate logs of hours driven, mileage, and expenses for proper reporting.

SigmaNEST CNC Programmer / Production Solutions Specialist

Seadek (Hyperform Inc.)
11.2012 - 06.2018
  • Led transition from manual to dynamic auto-nesting using SigmaNEST, improving material yield by ~20%.
  • Integrated SAP Business One ERP with SigmaNest CNC systems for real-time production order tracking.
  • Supported CAD and CNC teams with technical analysis, tool-path optimization, and issue resolution.
  • Maintained workflows using SimTrans and Color Offload to minimize delays.
  • Managed inventory systems to meet production demands.

Tire & Battery Associate

Sam's Club
10.2010 - 11.2012
  • Delivered automotive services and managed POS transactions.
  • Maintained inventory with FIFO systems.
  • Operated forklifts to restock sales floor inventory.

Education

IT Tech Support Specialist Certification - Internet Technologies

Coursera For Google Certificates
Palo Alto, CA

High School Diploma - General Studies

Merritt Island High School
Merritt Island, FL
05.2006

Skills

  • Software/Tools: SigmaNEST, SimTrans, SAP Business One, MS Office, Google Workspace
  • Systems: Windows, Linux basics
  • Networking: TCP/IP, DNS, DHCP basics
  • Soft Skills: Customer service, multitasking, team collaboration, adaptability

Certification

  • Google IT Support Professional Certificate (In Progress) - Coursera
  • - Studying core IT skills: troubleshooting, networking (DNS, DHCP, TCP/IP), customer service, operating systems, system administration, and cybersecurity.
  • Alternative Energy Systems Specialist Certification (Coursework Completed)
  • - [Institution, if known]

Timeline

Copper Coil Slitter Machine Operator

PMX Industries
12.2024 - Current

Local Delivery Driver

Cocoa Auto Salvage
11.2021 - 12.2024

CDL A OTR Truck Driver

John Christner Trucking
05.2019 - 11.2021

SigmaNEST CNC Programmer / Production Solutions Specialist

Seadek (Hyperform Inc.)
11.2012 - 06.2018

Tire & Battery Associate

Sam's Club
10.2010 - 11.2012

IT Tech Support Specialist Certification - Internet Technologies

Coursera For Google Certificates

High School Diploma - General Studies

Merritt Island High School

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