Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
3 time Golden Wrench Tech of the quarter
Generic
Open To Work

David HUNT

Baton Rouge,LA

Work Preference

Job Search Status

Open to work

Desired Job Title

Lead Slot TechnicianSlot TechnicianSecurity OfficerSecurity OfficerCall Center Representative

Work Type

Full Time

Location Preference

HybridRemoteOn-Site
Location: Baton Rouge, LA, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Summary

Dynamic Lead Slot Technician with extensive experience at Penn National Gaming, excelling in electrical troubleshooting and machine maintenance. Proven track record of enhancing operational efficiency and increasing casino revenue through effective diagnostics and training. Strong guest service skills complemented by a commitment to regulatory compliance and safety standards.

Professional technician with robust experience in maintaining and repairing gaming machines. Expertise in troubleshooting and resolving technical issues, ensuring optimal machine performance. Strong focus on team collaboration, adaptable to changing needs, and committed to achieving results. Skilled in electronics, mechanical systems, and customer service, providing reliable support in high-demand environments.

Overview

25
25
years of professional experience

Work History

Lead Slot Technician

Penn National Gaming
09.2021 - Current
  • Diagnosed and repaired slot machine malfunctions to ensure optimal functionality.
  • Conducted routine maintenance on gaming machines to enhance operational efficiency.
  • Trained junior technicians on troubleshooting techniques and equipment handling.
  • Collaborated with management to implement improvements in slot machine performance.
  • Collaborated with manufacturers and vendors to obtain necessary parts and equipment for repairs, maintaining an adequate inventory at all times.
  • Increased overall casino revenue by ensuring optimal functionality of all gaming equipment.
  • Worked closely with management to develop strategies for maximizing revenue generation from slot machines while minimizing costs associated with repairs and maintenance activities.

Slot Technician

Penn National Gaming
08.2014 - Current
  • Learned operation and maintenance of slot machines under supervision.
  • Assisted in troubleshooting machine malfunctions to minimize downtime.
  • Supported team in performing routine inspections and preventive maintenance tasks.
  • Familiarized with gaming regulations and compliance standards to ensure adherence.
  • Collaborated with experienced technicians on equipment repairs and upgrades.
  • Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
  • Ensured regulatory compliance by following established guidelines for gaming machine operation, testing, and reporting procedures.

Security Officer

Penn National Gaming
07.2013 - 08.2014
  • Monitored premises to ensure safety and compliance with security protocols.
  • Responded promptly to incidents, minimizing risks and maintaining order.
  • Conducted regular patrols to identify potential security threats and vulnerabilities.
  • Collaborated with local law enforcement during investigations and emergency situations.
  • Trained new security personnel on procedures and best practices for incident management.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Officer

Tracer Security Services
01.2011 - 02.2014
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Implemented improved surveillance techniques, enhancing detection of suspicious activities.
  • Developed comprehensive reports detailing incident responses and safety inspections.

Apprentice real estate appraiser

Hunt Appraisal Service
03.2017 - Current
  • Supported appraisers in preparing detailed reports and documentation for property assessments.
  • Learned to evaluate property features and conditions, contributing to accurate appraisals.
  • Conducted preliminary research on properties, providing vital information for appraiser evaluations.
  • Inspected new and existing properties and noted distinctive characteristics.
  • Took photographs of interior and exterior of buildings to properly document features and conditions.
  • Reduced turnaround times for urgent requests by prioritizing workload according to client needs while maintaining attention to detail.

Call Center Representative

Staples
11.2010 - 02.2011
  • Managed high-volume inbound calls, ensuring customer satisfaction and issue resolution.
  • Trained new representatives on call handling procedures and system navigation.
  • Analyzed customer feedback to identify service improvement opportunities.
  • Collaborated with cross-functional teams to enhance operational efficiency.

Maintenance Administrator

AT&T Call Center
05.2000 - 01.2009
  • Oversaw maintenance schedules to ensure optimal equipment functionality and service continuity.
  • Coordinated vendor relationships to manage service contracts and maintenance agreements efficiently.
  • Implemented preventive maintenance programs, reducing equipment downtime and improving operational efficiency.
  • Developed training materials for new maintenance staff, enhancing onboarding process and knowledge retention.
  • Streamlined work order processes, resulting in faster response times to maintenance requests.
  • Developed strong relationships with vendors, negotiating favorable contracts for equipment purchases and services.

Education

No Degree - Business Management

University of Phoenix
Brookfield, WI

No Degree - Automotive Technology

Capital Area Technical College
Baton Rouge, LA

Skills

  • Electrical troubleshooting
  • Guest service
  • Hand tool expertise
  • Machine maintenance
  • Diagnostic skills
  • Hardware installation
  • Maintenance and repair

Timeline

Lead Slot Technician

Penn National Gaming
09.2021 - Current

Apprentice real estate appraiser

Hunt Appraisal Service
03.2017 - Current

Slot Technician

Penn National Gaming
08.2014 - Current

Security Officer

Penn National Gaming
07.2013 - 08.2014

Security Officer

Tracer Security Services
01.2011 - 02.2014

Call Center Representative

Staples
11.2010 - 02.2011

Maintenance Administrator

AT&T Call Center
05.2000 - 01.2009

No Degree - Business Management

University of Phoenix

No Degree - Automotive Technology

Capital Area Technical College

3 time Golden Wrench Tech of the quarter

Recognized for technical knowledge and excellence, leadership by Vice president, casino managers, and supervisor

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