Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Centennial Correction Facility
Cañon City, CO
08.2023 - Current
Enforced facility regulations to maintain safety and security within correctional environment.
Conducted routine inspections, identifying potential hazards and ensuring compliance with operational standards.
Monitored inmate behavior, intervening in conflicts to de-escalate situations and promote rehabilitation.
Documented incidents accurately, contributing to comprehensive reports for management review and policy adjustments.
Trained new officers on protocols, enhancing team effectiveness and operational readiness within the facility.
Conducted thorough security checks to prevent contraband from entering the facility, ensuring a controlled environment for staff and inmates alike.
Promoted an atmosphere of respect among staff members through effective communication skills and adherence to professional standards.
Prevented potential security breaches by conducting regular cell searches, confiscating any unauthorized items found during inspections.
Supervised inmate activities to ensure compliance with facility regulations.
Conducted regular security checks to maintain a safe environment.
Responded promptly to incidents, de-escalating situations effectively.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Escorted inmates to and from cells, hospitals, and medical appointments.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Respond to high stress situations while maintaining professionalism and calmness.
Conducting Formal, Informal and emergency counts.
Reduced inmate altercations through proactive conflict resolution strategies using de-escalation skills.
Installation Technician
ACA Security
Colorado Springs, CO
10.2014 - 08.2023
Installed and configured security systems, ensuring optimal functionality and client satisfaction.
Conducted thorough site assessments to determine appropriate security solutions tailored to client needs.
Diagnosed and resolved technical issues promptly, minimizing downtime and maintaining service quality standards.
Led installation teams in executing complex projects while adhering to safety protocols and regulations.
Enhanced operational efficiency by streamlining installation processes and implementing best practices across teams.
Mentored junior technicians, providing guidance on troubleshooting techniques and customer service excellence.
Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Completed installations within deadlines, adhering to company policies and safety guidelines.
Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
Established and maintained effective working relationships with vendors and contractors to support operations.
Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
Worked with equiment but not limited too: Schneider Electric (Pelco), Digital Watchdog, Honeywell, Digital Monitored Products (DMP), Dahua and Hikvision.
software suites like Microsoft Word, Excel and AutoCAD, in addition to software and apps of a proprietary nature from many manufacturers.
Warehouse Worker
Floor Craft
Colorado Springs, CO
07.2014 - 10.2015
Operated forklifts to transport materials efficiently within warehouse environment.
Managed inventory levels, ensuring accurate stock counts and timely replenishment.
Implemented safety protocols, reducing workplace accidents and enhancing compliance.
Trained new employees on equipment usage and best practices for operational efficiency.
Conducted regular quality checks on incoming and outgoing shipments to maintain standards.
Loaded, unloaded, and moved material to and from storage and production areas.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Achieved timely dispatch of orders using effective time management strategies during the picking process.