Stephanie Neal
Ashburnham,MA
Summary
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
25
25
years of professional experience
Work History
Correctional Officer
Department of Corrections
Shirley, MA
03.2019 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Server, Key Hourly Manager
Waxy O'Connor's Irish Pub + Restaurant
02.2016 - Current
- Primary Duties: Responsible for training, daily operations, and enhance customers experience. Inventory Control accountability. Perform all duties associated with closing the pub.
Server, Bartender, Trainer
Doherty's Ale House
Warwick, RI
06.2013 - 01.2015
- Primary Duties: Serve food and drink in upscale bar-grill atmosphere. Enhance customer experience. Maintain knowledge of rotating inventory of over 120 draft beers. Train new servers.
Armory Chief-Corporal
United States Marine Corps
Beaufort, SC
11.2008 - 11.2012
- Primary Duties: Train subordinates in MOS and basic military skills. Responsible for the supervision, mentoring, and professional development of enlisted personnel. Plan day-to-day unit operations and implement policies in compliance with the senior officers.
Merchandise Coordinator
TJ Maxx
Easton, MA
01.2007 - 06.2008
- Primary Duties: Store Merchandising (setup and display). Support operations initiatives. Receive inventory and coordinate display pricing. Assisting in operation in other stores.
Department Manager
Burlington Coat Factory
East Providence, RI
04.2000 - 01.2007
- Primary Duties: Responsible for the training, scheduling, and coordination of subordinate store personnel. Responsible for department loss prevention through internal controls. Resolve customer returns and complaints. Perform all duties associated with closing and opening the store.
Education
General Studies
Tolman High School
Pawtucket, RI06.2005
Skills
- Quick Learner
- Disciplined
- Leadership Ability
- Team Player
- Military Background
- Results-Driven
- Diverse Professional Background
- Takes Initiative
Awards
Marine Corps Good Conduct Medal, 2X Navy and Marine Corps Achievement Medals, Sea service and Deployment Ribbon, Non-Lethal Riot Control Training, OC Taser Certified, Global War on Terrorism Service Medal, National Defense Service Medal, Secret Security Clearance, 2X Expert Rifleman
Timeline
Correctional Officer
Department of Corrections
03.2019 - Current
Server, Key Hourly Manager
Waxy O'Connor's Irish Pub + Restaurant
02.2016 - Current
Server, Bartender, Trainer
Doherty's Ale House
06.2013 - 01.2015
Armory Chief-Corporal
United States Marine Corps
11.2008 - 11.2012
Merchandise Coordinator
TJ Maxx
01.2007 - 06.2008
Department Manager
Burlington Coat Factory
04.2000 - 01.2007
General Studies
Tolman High School