Erin O. Fanfair
Cornwall,New York
Summary
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
24
24
years of professional experience
Work History
Correctional Officer
NYC DEPARTMENT OF CORRECTION
01.2016 - 07.2025
- Supervise activities of Individuals. Care, Custody & Control, maintain security by preventing assaults & escapes, Enforce Department of Corrections Rules and Regulations by keeping order within the facility. Inspect housing areas to ensure that they meet standards. Search Individuals for Contraband and Report on Individual contact.
Dispatcher/Instructor
FIRE DEPARTMENT OF NEW YORK CITY
04.2010 - 01.2016
- Provide training to newly-hired or assigned Dispatchers on the Dispatch procedures and protocols. Perform quality assurance checks and enter all relevant information into the database. Responsible for dispatching EMS resources to emergency calls requiring medical assistance. Ensure that contact with units traveling to and operating at the scene of an assignment is maintained. Conduct call backs as necessary to ensure proper provision of medical services. Monitor the Computer Aided Dispatch (CAD) system through which 911 calls are dispatched. Liaise with Fire Dispatch Operations, NYPD and other entities. Process 911 calls for medical assistance, including determining the appropriate call type. Act as subject matter expert with the respect to CAD and Dispatch Operations in connection with judicial and administrative proceedings.
Emergency Medical Technician
FDNY EMS COMMAND
08.2003 - 01.2016
- Provided Pre-hospital treatment and transport, including, conducting patient assessment and completing associated paperwork. Maintained Vehicle and ensured compliance with applicable Fire Department and Department of Health protocols. Functioned as a patient advocate with Emergency Department Staff to ensure that timely and proper patient care was provided.
Secretary/Receptionist
FDNY BUREAU OF INVESTIGATION AND TRIALS
09.2007 - 02.2008
- Processed complaints made with the Civilian Complaint Unit, including preparing memos and reports. Provided administrative support for Bureau Staff. Scheduled witness interviews, settlement conferences and other related meetings.
Security Guard
GUARDSMARK INC.
09.2001 - 06.2003
- Maintained database for tracking all packages. Ensured accurate visitor logs were maintained. Monitored all building activity, including conducting perimeter searches.
Education
Associate of Arts - Nursing Program, EMT
Manhattan Community College - Center for Continuing Education & Workforce Development
New York, NY, United StatesSkills
- Quick learner
- EMT Proficiency in [First Aid, CPR, AED]
- Proficiency in [Microsoft Word]
- Keen Auditor
- Instructor
- Inmate supervision
- Conflict resolution skills
- Policy enforcement
- Safety and security enforcement
- Surveillance
- Safety
- Weapons training
ACTIVITIES AND HONORS
Recognition Award: Excellence in Supervision of Platinum Level Housing Area
Timeline
Correctional Officer
NYC DEPARTMENT OF CORRECTION
01.2016 - 07.2025
Dispatcher/Instructor
FIRE DEPARTMENT OF NEW YORK CITY
04.2010 - 01.2016
Secretary/Receptionist
FDNY BUREAU OF INVESTIGATION AND TRIALS
09.2007 - 02.2008
Emergency Medical Technician
FDNY EMS COMMAND
08.2003 - 01.2016
Security Guard
GUARDSMARK INC.
09.2001 - 06.2003
Associate of Arts - Nursing Program, EMT
Manhattan Community College - Center for Continuing Education & Workforce Development