David Jackson
Courier/Cargo Van Services
HIXSON,Tennessee
Summary
Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Overview
2
2
years of professional experience
Work History
Furniture Remover/Line Assembler
Load UP
Atlanta, GA
09.2022 - Current
- Assisted customers with loading and unloading furniture from trucks into homes or businesses.
- Performed routine maintenance on moving equipment such as dollies and hand trucks.
- Transported furniture between locations using a variety of vehicles including box trucks, flatbeds, and vans.
- Inspected customer's premises before beginning the move to ensure safety protocols were followed.
- Disassembled large pieces of furniture prior to transport when necessary.
- Reassembled furniture at destination upon request by customer using tools provided by company.
- Communicated professionally with customers regarding their needs related to the move process.
- Reported any damage caused by moving process immediately to supervisor for resolution.
Independent Courier
Roadie
Chattanooga, TN
08.2022 - Current
- Checked and secured package loads before deliveries.
- Coordinated parcel delivery using strong time management skills.
- Documented pickups and deliveries and submitted reports after shift.
- Sorted shipments and scheduled routes to meet company standards and time requirements.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Answered shipment and delivery questions concerning estimated times of arrival.
- Reported issues to supervisors resulting in increased customer satisfaction.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Scanned inbound and outbound packages to sort for destination.
- Sorted parcels according to delivery route.
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Maintained adherence to stringent delivery deadlines.
- Communicated customer complaints, requests and feedback to company management.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Obtained official signatures and required payments for different types of deliveries.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Documented items transported, recipient information and problems.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Performed routine air and fluid checks and refueling for vehicles.
- Collected and distributed records between personnel and outside stakeholders.
Independent Courier
Frayt Driver
Chattanooga, TN
05.2022 - Current
- Checked and secured package loads before deliveries.
- Documented pickups and deliveries and submitted reports after shift.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
- Quickly responded to customer inquiries to improve business relationships.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Scanned inbound and outbound packages to sort for destination.
- Sorted parcels according to delivery route.
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Maintained adherence to stringent delivery deadlines.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Obtained official signatures and required payments for different types of deliveries.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Documented items transported, recipient information and problems.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Performed routine air and fluid checks and refueling for vehicles.
- Collected and distributed records between personnel and outside stakeholders.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Education
MBA - Education
Grand Canyon University
Phoenix, AZ05.2012
Bachelor of Science - Education
The University of Tennessee - Chattanooga
Chattanooga, TN05.2009
Skills
- Coordinating Efficient Routes
- Message Delivery
- Valid Driver's License
- GPS Systems
- Loading and Unloading Materials
- Attention to Detail
- Working Independently
- Delivery and Pickup
- Package Delivery and Pick-up
- Reliable Transportation
- Smartphone Usage
- Heavy Lifting
- Route Planning
- Clean Motor Vehicle Report
- Time Sensitive Deliveries
- Licensed Driver in [State]
- Clean Driving Record
- Pickup of Patient Documentation
- Computer Skills
- Relationship Building
- First Aid/CPR
- Logistics and Transportation
Timeline
Furniture Remover/Line Assembler
Load UP
09.2022 - Current
Independent Courier
Roadie
08.2022 - Current
Independent Courier
Frayt Driver
05.2022 - Current
MBA - Education
Grand Canyon University
Bachelor of Science - Education
The University of Tennessee - Chattanooga