Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Open To Work

David Jacome

Clermont,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Infrastructure Network AdministratorPrincipal Telecom AnalystDeskside EngineerVendor Management SpecialistSenior Technical Business Analyst

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Clermont, FLWinter Garden, FLOrlando, FLLakeland, FL
Open to relocation: Yes

Salary Range

$94000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programsTeam Building / Company Retreats401k match4-day work weekStock Options / Equity / Profit Sharing

Summary

Dynamic Infrastructure Network Administrator with a proven track record at Southern Glazer’s Wine and Spirits, excelling in network performance monitoring and vendor management. Adept at troubleshooting complex issues and enhancing system reliability, I bring strong problem-solving skills and a commitment to operational excellence. Passionate about driving IT infrastructure success.

Overview

22
22
years of professional experience
4
4
Certifications

Work History

Infrastructure Network Administrator

Southern Glazer’s Wine and Spirits
Miramar, USA
10.2025 - 02.2026
  • Managed local area network configurations and upgrades for multiple sites.
  • Monitored network performance, resolving connectivity issues to maintain operational continuity.
  • Collaborated with cross-functional teams to support IT infrastructure needs.
  • Conducted regular assessments of network security and compliance standards.
  • Monitored system upgrades, patches and new configurations.
  • Troubleshot and resolved network issues to minimize downtime across systems.
  • Managed vendor relationships for procurement of networking equipment and services.
  • Evaluated vendor products based on cost effectiveness and compatibility with existing infrastructure components.
  • Configured and maintained routers, switches, firewalls, and wireless access points.
  • Participated in meetings with vendors to discuss product features and pricing options.
  • Configured network equipment for installations, performed lifecycle refreshes and performed post-installation testing for turnkey services.
  • Generated reports detailing network performance metrics such as latency, throughput, packet loss.

Principal Telecom Analyst

Southern Glazer's Wine and Spirits
Miramar, FL
05.2022 - 10.2025
  • Establish Dedicated Internet Circuits and Private Circuits (MPLS) contracts for all SGWS locations.
  • Provide circuit pricing and connectivity options across all SGWS sites.
  • Pursue circuit diversity strategies across providers, LEC types, and backup service options.
  • Conducted root cause analysis for network outages, minimizing downtime and enhancing reliability of telecom services.
  • Analyzed network traffic patterns to pinpoint potential issues, facilitating proactive measures to maintain telecom service quality.
  • Evaluated vendor performance through regular assessments and feedback sessions.
  • Analyzed market trends to identify potential new vendors for procurement needs.
  • Ordered equipment and services for voice, data and cabling.
  • Participated in hiring interviews and selection process for new team members.
  • Assisted in budget preparation for telecommunications expenditures and projects.

Desktop Support Junior Network Administrator

Southern Glazer's Wine and Spirits
Miramar, FL
06.2019 - 05.2022
  • Responsible for creating RFPs, reviewing, and awarding contracts to low-voltage cabling contractors.
  • Executed contract review and contract management in submitting fully executed documents to assigned parties involved.
  • Coordinated vendor contracts and service agreements, ensuring alignment with organizational goals and compliance standards.
  • Created strategic partnerships with key suppliers and vendors that provided added value to the organization.
  • Supported network deployment teams by providing necessary circuit data and cabling quotes for project execution.
  • Generated weekly summary reports detailing account activities for management review.

Deskside Engineer

Southern Glazer’s Wine and Spirits
Miramar, USA
01.2017 - 06.2019
  • Resolved complex infrastructure issues escalated from Tier 1 and 2 support teams, enhancing overall system reliability.
  • Provided expert support for OS upgrades and application deployments, ensuring smooth transitions for end users.
  • Automated routine IT tasks to increase department efficiency.
  • Coordinated cross-functional collaboration to address system configuration and business process issues, streamlining workflows.
  • Conducted root cause analysis and implemented preventative measures.
  • Built software images and managed shared packages and policies.
  • Produced performance reports and inventory tracking for hardware/software assets.

PC Support Technician II

Southern Glazer’s Wine and Spirits
Miramar, USA
04.2014 - 01.2017
  • Provided helpdesk and deskside support for 700+ users across multi-site LAN, ensuring timely resolution of technical issues.
  • Monitored and triaged service tickets, efficiently assigning tasks to appropriate technicians for swift problem resolution.
  • Installed, configured, and maintained workstations, printers, and peripherals.
  • Managed Active Directory, Exchange Server, and Cisco VoIP accounts and devices.
  • Deployed OS patches and application updates.
  • Supported mobile platforms (iOS, Android) and user training on network best practices.
  • Developed and updated IT documentation, software libraries, and internal knowledge bases to enhance resource accessibility.

Desktop Support Technician

Client First Settlement Funding
Boca Raton, USA
03.2013 - 04.2014
  • Troubleshot and resolved hardware, software, networking, and VPN access issues, ensuring minimal downtime for users.
  • Imaged and deployed desktops using standardized builds.
  • Created user accounts, assigned phone numbers, and provisioned physical devices to facilitate seamless onboarding.
  • Managed deprovisioning processes for terminated employees, efficiently reclaiming IT assets to maintain inventory integrity.

Electronic Engineering Technician

Profab Electronics
Pompano Beach, USA
05.2004 - 03.2013
  • Diagnosed and repaired electronic devices, enhancing functionality and reliability of power supplies and PCI components.
  • Operated SMT machinery and ensured quality control, contributing to consistent production standards.
  • Administered and maintained internal network systems, ensuring seamless connectivity and operational efficiency.

System Administrator / Building Management

InformedMail
Miramar, USA
02.2005 - 10.2012
  • Oversaw automated pharmacy system infrastructure and conveyor operations.
  • Managed inventory of network devices, systems, and spare parts to ensure operational readiness.
  • Managed annual budgeting for IT and facilities maintenance.
  • Created procurement contracts, vendor terms, and maintenance agreements to optimize service delivery.
  • Deployed software updates and applications to existing pharmacy systems.
  • Troubleshot connectivity and mechanical issues within the automated system.
  • Executed disaster recovery procedures to safeguard systems during natural.

Education

Associate of Science - Electronic Engineering

ITT Technical Institute

Skills

  • Windows operating systems 7–11
  • Windows Server 2003–2012
  • macOS
  • LAN/WAN networking
  • DNS management
  • DHCP configuration
  • Active Directory management
  • VPN solutions
  • iOS and Android support
  • VoIP solutions (Cisco)
  • RDP access management
  • Remote support tools (LogMeIn, Dameware, GoToAssist)
  • Ticketing systems
  • Jira project management
  • Cisco configuration
  • Network performance monitoring
  • Vendor management
  • Budget preparation
  • Team collaboration
  • Root cause analysis
  • Problem solving
  • Effective communication
  • Project coordination
  • Network access control
  • Security management
  • Wireless networking
  • Disaster recovery planning
  • Firewall administration

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

CCNA

Timeline

Infrastructure Network Administrator

Southern Glazer’s Wine and Spirits
10.2025 - 02.2026

Principal Telecom Analyst

Southern Glazer's Wine and Spirits
05.2022 - 10.2025

Desktop Support Junior Network Administrator

Southern Glazer's Wine and Spirits
06.2019 - 05.2022

Deskside Engineer

Southern Glazer’s Wine and Spirits
01.2017 - 06.2019

PC Support Technician II

Southern Glazer’s Wine and Spirits
04.2014 - 01.2017

Desktop Support Technician

Client First Settlement Funding
03.2013 - 04.2014

System Administrator / Building Management

InformedMail
02.2005 - 10.2012

Electronic Engineering Technician

Profab Electronics
05.2004 - 03.2013

Associate of Science - Electronic Engineering

ITT Technical Institute
David Jacome