Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

David J. Bishop

Austin,TX

Summary

Results-driven professional committed to enhancing customer satisfaction and driving company growth. Excels in team environments and independently, fostering positive relationships with clients through active listening and respect. Delivers transparent communication and solutions that prioritize client needs and satisfaction.

Promoting growth through dedication, determination, and discipline.

Overview

1
1
Certification
2
2
years of post-secondary education
12
12
years of professional experience

Work History

Upper and Lower Bay Technician

Jiffy Lube - MC LLC
San Antonio, Texas
02.2023 - 03.2024
  • Conducted thorough vehicle inspections to ensure safety and performance standards.
  • Provided customer service and performed maintenance tasks including oil changes, filter replacements, tire rotations, coolant flushes, differential fluid services, transmission flushes, headlight restorations, brake bleeding, diagnostic tests, fuse/relay changes, battery testing, shop cleaning, refrigerant top-offs, and windshield wiper replacements to ensure vehicle reliability and customer satisfaction.

Enhanced customer comfort by providing reliable vehicle support. and security of reliability for their personal and work fleet vehicles.

Handyman

Dave’s does it
San Antonio, Texas
12.2022 - 09.2023
  • Performed home maintenance tasks including plumbing, irrigation, carpentry, flooring, pressure washing, and lawn care to enhance property value. Developed client engagement strategies to ensure comfort, acknowledgement, and support. Coordinated direct sales and on-call jobs to fulfill customer requests.
  • Performed general maintenance tasks including plumbing and electrical repairs.
  • Installed fixtures and appliances in residential and commercial properties.
  • Conducted routine inspections to identify necessary repairs and maintenance needs.

Sports coordinator for Special Olympics

Safire Rehabilitation of Northtowns LLC
San Antonio, TX
02.2022 - 06.2023
  • Coordinated sports events for rehabilitation programs and community engagement.
  • Coordinated sports activities, including Olympic Games and trials, while providing support and understanding to 70-90 clients daily through arts and crafts, movies, meal preparation, and field trips. Lots of our clients go on to the Special Olympics and get to compete which was our main goal. to keep them happy and as active as possible with dedication, determination and self-discipline along with self-affirmations. In the mornings I would set up a guided meditation along with facilitated guided meditation and yoga sessions for volunteers, contributing to a positive start to the day and effectively managing aggressive behavior by promoting healthy conflict resolution among clients.personal rehabilitation. If I can make at least one person smile a day then I have accomplished my goal before promoting engaging conversations among clients to enhance their social experiences. among clients to enhance their daily experiences.
  • Developed training schedules to enhance participant performance and recovery.
  • Facilitated communication between staff, participants, and families for effective support.

In Home Caregiver

Shine On Group Home’s
San Antonio, TX
07.2022 - 04.2023
  • Live in staff member with 2-3 clients where cook 3 square meals daily that fit every client's diet and health recommendations. Coordinated outings for clients, improving quality of life through enjoyable experiences outside the home. to various places and errands wherever they may have needed to go including to work for the one capable. Oversaw distribution of medications to clients, maintaining accurate records for health compliance. and documentation as well as keeping an overall clean living environment and a family-friendly home. Maintained strong client relationships through regular check-ins and support during staff shortages.
  • Assisted clients with daily living activities and personal care tasks.
  • Monitored clients’ health conditions and reported changes to healthcare professionals.
  • Organized and maintained a clean, safe living environment for residents.

Mental Health Technician

Brookhaven Hospital
Tulsa, OK
03.2020 - 08.2022
  • Encouraged clients to participate actively in therapeutic activities recovering from traumatic brain injuries, including bedridden clients facing emotional challenges, to engage in therapyCollaborated with team to provide meals, exercise, and support for 115 clients during daily activities, enhancing their recovery experience.in daily activities.
  • Encouraged clients to engage in therapy sessions to improve their recovery process. recovering from traumatic brain injuries, including bedridden clients facing emotional challenges, to engage in therapyCollaborated with the team to provide meals, exercise, and support for 115 clients during daily activities, enhancing their recovery experience. daily activities.
  • Facilitated essential daily living activities for patients to promote independence and well-being.
  • Monitored patient behavior and reported changes to the healthcare team.

Crew Leader

Timber Tech
Schertz, Texas
05.2016 - 06.2020
  • Managed sales and maintained professional relationships with customers and companies while leading 4-man crew to various job sites, ensuring quality work, meeting production quotas, and adhering to OSHA compliance and crew safety.
  • Directed daily crew operations to maintain high safety and quality standards. ensured safety and quality standards.
  • Managed crew workflow to enhance efficiency and meet production targets. Collaborated with crew to strategize production approaches.
  • Trained new team members on equipment and safety protocols.

Environmental Services

Altera Pest Control
San Antonio, Texas
01.2014 - 09.2016

Conducted follow-up visits post interior and exterior home treatments to ensure customer satisfaction and promote a safe, healthy environment. Managed daily 16-25 appointments, ensuring timely service and adherence to commitments.

  • Facilitated communication between engineering, maintenance, and security departments to support environmental services tasks.
  • Attended staff meetings to discuss current projects and future plans of action related to environmental services operations.
  • Reviewed all contracts related to environmental services prior to signing off on them.

Precast Construction

Eagle Erectors
Schertz
03.2012 - 02.2016
  • Developed communication skills while collaborating with supervisors and meeting quotas across multiple job sites from Texas to Louisiana, rigging hollow core flooring and walls for apartments, homes, parking garages, and hotels. Crane assembly performed crane assembly and disassembly, rebar tying, and wall bracing while participating in mandatory OSHA meetings at job sites, coordinating with crews like electricians and carpenters, and occasionally managing Contributed to construction of hurricane-proof homes along the coast.
  • Ensured operational efficiency by performing routine responsibilities.
  • Suggested innovative strategies aimed at improving productivity during team projects. to improve team productivity during projects.
  • Interacted with diverse team members to enhance service quality and meet objectives. to meet objectives and improve service quality.

Education

Some College (No Degree) - Psychology

Southern New Hampshire University
Hooksett, NH
12.2026 - 08.2028

Skills

  • Proficient and surgical with sales
  • Communication
  • Driven
  • Vehicle diagnostics
  • Electrical troubleshooting
  • Diagnostic testing
  • Brake systems
  • Brake inspection
  • Brakes replacement
  • Tire changing and rotation
  • Oil changes
  • Refrigerant handling
  • Fluid checks
  • Coolant flushes
  • Battery testing
  • Battery replacements
  • Automobile repair
  • Mechanical troubleshooting
  • Engine performance analysis
  • Circuit troubleshooting
  • Electrical system troubleshooting
  • Transmission service experience
  • Vehicle inspection
  • Blueprint reading
  • Blueprint interpretation
  • Power tools expertise
  • Hand tools proficiency
  • Carpentry
  • Plumbing repair
  • Pest control applications
  • Spray application techniques
  • Termite control
  • Preventive maintenance
  • Maintenance
  • Work order management
  • Service coordination
  • Activity planning
  • Labor tracking
  • Parts management
  • Parts procurement
  • Shipment receiving
  • Tools and equipment handling
  • Equipment calibration
  • Calibrating systems
  • Multi-point inspection
  • Road testing
  • Conflict resolution
  • Teamwork
  • Relationship building
  • Verbal and written communication
  • Critical thinking
  • Problem-solving capacity
  • Data documentation
  • Record keeping accuracy
  • Deadline driven
  • Safety compliance
  • OSHA compliance
  • Flexible availability
  • Time optimization
  • Diagnostic testing
  • Inspection vehicles
  • Fluid replacement proficiency
  • Gasket replacements
  • Exhaust systems
  • Drive belt inspection
  • Hazardous waste management
  • Bay maintenance
  • Filter replacement mastery
  • Inspecting vehicles
  • Tire damage repair
  • Mechanical aptitude
  • Coolant systems
  • Multi-point inspection
  • Exhaust systems
  • Road testing
  • Tire rotations
  • Oil change expertise
  • Battery replacements
  • Wheel alignment techniques
  • Fluid replacement proficiency
  • Customer service
  • Project management
  • Client engagement
  • Team coordination
  • Effective communication
  • Behavior management
  • Safety monitoring
  • Attention to detail
  • Problem-solving
  • Flexible schedule
  • Documentation skills
  • Customer relations
  • Team building
  • Time management
  • Data analysis
  • Behavioral assessment
  • Profitability optimization
  • Sales reporting
  • Profit and revenue-generating strategies
  • Market research, forecasting, and analysis
  • CRM software
  • Strategic partnerships
  • Sales team training
  • Sales alignment
  • Change management
  • Contact follow-up
  • Sales expertise
  • Proposal development
  • Analytical problem solver
  • Sales coaching
  • Market and competitive analysis
  • Sales methodologies
  • Extensive personal network
  • B2B sales
  • Sales processes
  • Performance management
  • Financial records analysis
  • Lead generation
  • Exceeds sales goals
  • Advanced Salesforcecom user
  • Sales process engineering
  • Systems and software expertise
  • Sales presentation
  • Order management
  • Salesforce
  • Cold calling
  • Performance coaching
  • KPI tracking
  • Sales and market development
  • Market intelligence
  • Compelling sales proposal writer
  • Sales territory growth
  • Sales engagement techniques
  • Exceptional multi-tasker
  • Consultative and relationship selling
  • Goal setting
  • Territory management
  • Risk mitigation
  • Vendor management
  • Revenue forecasting
  • Sales forecasting
  • Training and development
  • Sales closing techniques
  • Sales tracking
  • Revenue optimization
  • Market research
  • Sales operations
  • Product and service management
  • Employee motivation
  • Strategic account development
  • Review of contracts
  • Staff management
  • Key account management
  • Visionary leadership
  • Persuasive negotiations
  • Team oversight
  • Sales strategy development
  • Empowers high-performing sales teams
  • Excellent communication skills
  • Prospecting skills
  • Proficient and surgical with sales
  • Trend analysis
  • Communication skills
  • Team collaboration
  • Mental health support
  • Problem assessment
  • Organizational skills
  • Patient engagement
  • Business planning
  • Price quote preparation
  • Care planning
  • Service-driven sales
  • Marketing strategy
  • Client relationship management
  • Goals and performance
  • Database management
  • Business development and planning
  • Prospecting and telemarketing
  • Complex project negotiations
  • Direct sales
  • Rapport and relationship building
  • Solution selling
  • Sales presentations
  • Multidisciplinary team leadership
  • Operations
  • New business development
  • Cross-functional collaboration
  • Process optimization
  • Promotional sales events
  • Positive and upbeat
  • Problem management
  • Interpersonal skills
  • Dependable and responsible
  • Inventory management proficiency
  • Workplace safety practices
  • Preventive Maintenance

Certification

Driver's License, First Aid Certification

Assessments

  • Mechanical knowledge — Proficient
  • March 2024
  • Understanding and applying mechanical concepts and processes
  • Full results: Proficient
  • Basic maintenance and repair — Proficient
  • Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
  • Management & leadership skills: Impact & influence — Proficient
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Work style: Reliability — Proficient
  • Tendency to be reliable, dependable, and accountable at work
  • Automotive maintenance — Proficient
  • April 2024
  • Knowledge of vehicles, vehicle maintenance, and repairs
  • Construction safety — Proficient
  • Using safe practices while on a construction site
  • Sales skills — Proficient
  • Influencing and negotiating with customers
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Some College (No Degree) - Psychology

Southern New Hampshire University
12.2026 - 08.2028

Upper and Lower Bay Technician

Jiffy Lube - MC LLC
02.2023 - 03.2024

Handyman

Dave’s does it
12.2022 - 09.2023

In Home Caregiver

Shine On Group Home’s
07.2022 - 04.2023

Sports coordinator for Special Olympics

Safire Rehabilitation of Northtowns LLC
02.2022 - 06.2023

Mental Health Technician

Brookhaven Hospital
03.2020 - 08.2022

Crew Leader

Timber Tech
05.2016 - 06.2020

Environmental Services

Altera Pest Control
01.2014 - 09.2016

Precast Construction

Eagle Erectors
03.2012 - 02.2016
David J. Bishop