
Safety, focused and Dedicated professional with 9 years experience as a Bus Operator at SEPTA, excelling in customer service and passenger safety. Proven ability to train and evaluate new CDL drivers, ensuring compliance with regulations. Skilled in defensive driving and , fostering a welcoming environment while maintaining high safety standards.
• Safely operate public transit bus along assigned routes while obeying all traffic laws, company, policies, and safety regulations
• provide excellent customer service to passengers by assisting with routes, schedules, and fair procedures
• conduct pre-trip and post trip inspections to ensure the mechanical safety of the vehicle
• Assist passengers with disabilities, including operating wheelchair lifts and securing mobility devices in accordance with ADA guidelines
• respond calmly and professionally to emergencies service disruptions as well as passenger complaints/concerns..
• maintain a welcoming environment for drivers as well as demonstrating strong, defensive driving skills, and accident prevention techniques
Customer service and public relations skills
Driver, coaching, and training
commercial drivers license (CDL ) class B with passenger ( P ) & school bus (S ) endorsements
defensive, driving and accident prevention
Passenger safety ADA compliance