David Jimenez Alarcon
Phoenix,AZ
Summary
CDL CLASS A - Striving to be an excellent driver by prioritizing safety first and making deliveries on time. Knowledgeable of DOT regulations and navigating maps with most efficient routes.
Overview
7
7
years of professional experience
Work History
Consumer Direct Sales
Wells Fargo
Tempe, AZ
09.2019 - 12.2023
- Maintained strong relationships with customers from introduction to closing.
- Stayed up to date on company offerings, product inventories and industry trends to increase revenue and maintain customer satisfaction.
- Built trust and loyalty by maintaining professionalism while persuading customers.
- Deliver a strong amount of referrals on a daily basis so that customers have a higher chance to refinance/purchase a home.
Inbound Customer Care Bank of America
Fiserv
Chandler, AZ
06.2018 - 08.2019
- Provide assistance to banking customer inquiries regarding online Bill Pay service, eBills, etc.
- Solid internet navigational skills
- Good verbal and written communication skills
- Work directly with billers and payees to research payment receipt
- Confirm correct payment addresses for checks
- Investigates fees that may have been assessed and respond to the biller or payees with their findings.
Little Caesars Assistant Manager
Little Caesars
Phoenix, AZ
05.2017 - 05.2018
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
Education
CDL CLASS A LICENSE - CDL Class A License Training
Phoenix Truck Driving Institute
2621 S 51st Ave Phoenix, AZ 8504304-2024
High School Diploma -
Metro Tech High School
Phoenix, AZ05.2014
Skills
- Scored 95% on Pre-Trip Inspections
- Safe parking and backing maneuvers
- Route Planning Expertise
- Planning ability
- Problem-solving capabilities
- Safe Driving Practices
- Air Brake Certification
- Clean MVR
- Map reading abilities
- Accurate record keeping
- GPS Navigation
- Vehicle maintenance and repair
- Load Security
- DOT Compliance
- Inclement weather driving
- Customer Orientated
- Logistics Planning
- Strong Work Ethic
- 3Years of Cash Handling
- Ability to navigate multiple systems and applications
- Expiernce using special programs Ex Systoc, POS, iTerminal, Microsoft applications
- Ability to work in under pressure in a dynamic and complex environment
- Bilingual - Spanish & English speaker
- Knowledge of Financial services
- Sales ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or Idea
- Excellent communication and interpersonal skills of leadership
- Mortgage Industry experience
- Banking industry experience
Personal Information
Knowledgeable of Financial Services Sales ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea. Efficient with 4.5+ years of experience and a proven knowledge of asset based lending.
References
Carlos Mendoza, Mortgage Loan Officer, Wells Fargo (210) 215-8978 - Colleague
Jaime Caballero, Consumer Direct Sales, Wells Fargo (541) 216-1854 - Colleague
Jennifer Carreon, Consumer Direct Sales, Wells Fargo (623) 200-6161 - Colleague
Languages
Bilingual - Spanish and English Speaker
Timeline
Consumer Direct Sales
Wells Fargo
09.2019 - 12.2023
Inbound Customer Care Bank of America
Fiserv
06.2018 - 08.2019
Little Caesars Assistant Manager
Little Caesars
05.2017 - 05.2018
CDL CLASS A LICENSE - CDL Class A License Training
Phoenix Truck Driving Institute
High School Diploma -
Metro Tech High School