Summary
Overview
Work History
Education
Skills
Honors And Awards
Specialized Training
References
Timeline
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KATRINA B. THORNTON

ALEXANDRIA,VA

Summary

Qualified Bus Driver aiming to fulfill Driver role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols.

Overview

14
14
years of professional experience

Work History

Bus Driver

Prince George's County Public Schools
2023.09 - Current
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.

Mail Manager

Service Source (Contractor )NARA
2015.01 - 2023.09


  • Maintained up-to-date knowledge of postal regulations and policies, applying them consistently throughout all tasks.
  • Improved workflow efficiency, managing incoming and outgoing mail in a timely manner.
  • Maintained detailed records of all incoming and outgoing mail transactions for accurate tracking purposes and future reference if needed.
  • Coordinated interdepartmental communications via an internal courier system, fostering improved collaboration between teams.
  • Collaborated with HR department to ensure timely distribution of payroll checks, employee correspondence, and other important internal documents.
  • Increased workplace safety by implementing guidelines for proper lifting techniques when handling heavy parcels or packages.

Lead Worker

Service Source (Contractor) USDA
2013.01 - 2015.01


  • Increased team productivity by effectively delegating tasks and setting clear expectations.
  • Streamlined workflow processes, resulting in improved efficiency and reduced bottlenecks.
  • Facilitated open lines of communication between team members, promoting transparency and collaboration in decision-making processes.
  • Assisted senior management with strategic planning initiatives aimed at driving long-term business success.

Mail Clerk 2

Service Source (Contractor) Homeland Security
2010.01 - 2012.01


  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
  • Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
  • Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Education

High School Diploma -

Thomas A. Edison High School
Alexandria, VA
06.1998

Skills

  • Microsoft Office ME and XP, Excel, Outlook, Quicken, Quick Brooks Pro 95, 98
  • Customer Service, Scan Soft Paper Port 9.0
  • Pre-Trip Inspections
  • Weather condition driving
  • Safety-focused
  • Clean Driving Record
  • Effective communication skills
  • Dependable and reliable
  • Safe Driving Practices
  • Time Management
  • Data entry proficiency
  • Mail Sorting
  • Safety Procedures
  • Package handling
  • Postal regulations knowledge

Honors And Awards

  • Monumental Achievers Awards- Service Source 2015
  • Monumental Achievers Awards- Service Source 2013
  • Monumental Achievers Awards- Service Source 2012
  • Employee of the Month Awards- Service Source 2012
  • Employee of the Month Awards- Service Source 2010


Specialized Training

  • Project Management workshop 7/2016
  • How to successfully make the Transition to Supervisor 6/2016
  • Dealing with Difficult People 5/2016
  • First Time Manger: Meeting Expectations
  • Become a Manger: Leading and Communicating 5/2016
  • First time Manger: Understanding a Manger’s Role 4/2016
  • First Time Manger: Challenges 4/2016
  • Delegation Essentials: An introduction to Delegating 4/2016
  • Excelling as a Manager or Supervisor 02/16
  • CPR Certified/ First Aide Certified 2015
  • How to Excel at Managing and Supervising People 11/2015
  • Managing multiple Projects, Objectives and Deadlines 10/2015
  • Hazardous Materials 2010, 2012
  • CBRNE Specialist 2009
  • CPR Certified/ First Aide Certified 2010
  • Each One Teach One 2004
  • Sexual Harassment 1999- 2005, 2009-2012
  • Customer Service 1999- 2005, 2009-2012
  • Work Place Safety 1999-2005, 2009-2012

References

Available upon request

Timeline

Bus Driver

Prince George's County Public Schools
2023.09 - Current

Mail Manager

Service Source (Contractor )NARA
2015.01 - 2023.09

Lead Worker

Service Source (Contractor) USDA
2013.01 - 2015.01

Mail Clerk 2

Service Source (Contractor) Homeland Security
2010.01 - 2012.01

High School Diploma -

Thomas A. Edison High School
KATRINA B. THORNTON