Summary
Overview
Work History
Work Availability
Skills
Timeline
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David J. Kyles

David J. Kyles

Saint Petersburg,USA

Summary

A progressive, dynamic, multi-disciplined Enterprise Solutions Manager with comprehensive knowledge of all systems life cycle phases from sales to requirements through operations and hands-on experience driving process improvements, infrastructure virtualization, solutions architecture. Repeatedly recruited for challenging or struggling contracts because of clear communication, commitment to client success, exceptional organization and direction skills, and superior project management expertise. Facilitates growth and process improvement by utilizing existing infrastructure, implementing leading security tools, streamlining operations to maximize resources and reduce costs, and develop and lead high-performing teams through all technical aspects of business management. Consultant with comprehensive software and hardware expertise and strong financial, analytical, planning, communication, and organizational talent seeking an opportunity to join an established, growing organization to deliver broad-based, solutions-oriented leadership. Results-driven professional in project management, known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at leadership, time management, and adaptability, ensuring projects meet objectives seamlessly.

Overview

22
22
years of professional experience

Work History

Senior Project Manager/SAFe 6 Scrum Master

J2 Solutions
King of Prussia, PA
07.2024 - 01.2025
  • Leading Technology and Operations Integration
  • Sr IT Project Manager/SAFe 6 Scrum Master leading Web and API Solution Development and Implementation (Agile) for AI based solution
  • Sr Project Manager Operations guiding process integrations in acquisition with Medicare Product Line Company
  • Key Work Stream Responsibilities - Provider & Member Services, Sales and Marketing, Operational Effectiveness, EPIC Clinical Implementation/New Site Integrations
  • Sr Project Manager Regulatory Compliance implementing Federal Mandates
  • Implement current mandates and streamline and improve internal process and procedures in compliance
  • Led Workday enhancements and Integrations through company acquisition

Enterprise Project Manager/SAFe 6 Scrum Master

Divurgent
Virginia Beach, VA
08.2023 - 05.2024
  • Enterprise/Technical Project Manager focusing on Implementation of HCM Solution with UKG Pro (Kronos)
  • Guided EPIC Cheers Scoping and Planning Sessions and Implementation Outline
  • Budget and Financial Planning
  • Lead IT and Training Project Manager for UKG Pro Multi-location Health System
  • Key Work Stream Responsibilities - Training, Advanced Scheduling, Build and Configurations, and Integrations
  • Developed training material with third party vendor including training role out and communications
  • Provided internal leadership for Advanced Scheduling alongside third-party vendor
  • Directed IT team in System Build and Configurations and Integrations with cloud-based infrastructure and Oracle Databases

Clinical Applications Director/Director of Operations

Sport Ortho Urgent Care
Brentwood, TN
08.2019 - 09.2023
  • Director of Clinical Applications/Senior Solutions Manager leading startup company in standardization for new business development
  • Implementing standard frontline operations, corporate initiatives, and companywide Electronic Health Record
  • Bringing Teams inline to optimize efficiencies in growth
  • NextGen and Athena EHR Application Director - Operationalize and Standardize Product and Processes
  • Defined and Developed Standard Provider Workflows and Templates
  • Financial Analysis for Business Growth Forecasting - including determining ROI, Risk Assessment and long-term growth potential (Infor/Workday)
  • Created Standard Capture and Archiving for Electronic Content and Imaging
  • Product Owner for NextGen Enterprise Software and Athena Health
  • Lead and optimize Data Migration Projects from legacy systems with Vendors
  • Responsible for optimizing Front End and Corporate Process to achieve better efficiencies
  • Standardized helpdesk processes and defined company SLA for internal team members
  • Develop and Manage business development workflow to streamline new site implementation
  • Decision maker for key technology improvements
  • Create and optimize budgets for EHR/ Technology
  • Lead Infrastructure for SAAS, Patient Portal, PACS

SR IT Project Manager

Randstad Technologies
Jacksonville, FL
10.2022 - 08.2023
  • Technology Project Manager focusing on Implementation of AI focused Electronic Content Management Solution
  • Senior Technology Project Manager for AI Solution Development for Electronic Content Management Team Utilizing both SAFe Agile and Waterfall Project Management Methods
  • Conducted Business Process, Functional, and Technical Discovery and Design Workshops with third parties and internal stakeholders to develop custom Electronic Content Management Solutions
  • Develop process improvement strategies across business structure and resource utilization
  • Communicate across various levels and outside vendors on change management and project management statuses
  • Maintained Project Budget/Department Finances to align department cost measures, resource cost and projected future costs of both product maintenance and long-term operational costs

SR Enterprise Project Manager

Insight Global
Nashville, TN
03.2022 - 09.2022
  • Enterprise Project Manager focusing on Implementation of HCM Solution with UKG Pro
  • Implementation for company-wide AI Chatbot integrated with 8x8 Service Desk
  • Integrations Lead Project Manager for UKG Pro and Kronos Utilizing both Agile and Waterfall Project Management Methods
  • EPIC Clinical Systems Implementation and Training Project Manager
  • Conducted Business Process, Functional, and Technical Discovery and Design Workshops across HR, IT, Finance and executive level stakeholders
  • Lead overall conversion and interfaces with ancillary applications including Kronos, DuoBadge, Active Directory, SAP Concur and others
  • Aligned and provided direction for improved configuration of HCM UKG Product and Kronos Timekeeping Systems
  • Lead Executive Stakeholder meetings and provided key project updates

Sr Project Manager

Skybridge Resources
Saint Petersburg, FL
08.2020 - 03.2022
  • Project Manager focusing on Application Development and Standardization
  • Lead Healthcare Team in Developing Optimizations and Improve Clinical Operations
  • Managed Budget for new product Implemented standard IT infrastructure and network throughout multiple locations
  • Change Control Lead for Clinical Application Team
  • Orchestrated combined instances of SAP Concur into one standard platform
  • Project Manager/Scrum Master Role using Agile Methodology

Director, Process Improvement and Enterprise Solutions Manager

BRIK DP Process Improvement
Nashville, TN
01.2003 - 12.2019
  • Company Overview: (Part Time Personal Consulting)
  • Launched and grew a process improvement consulting firm, serving organizations across multiple industries with streamlining and technology improvements to drive efficiency and growth
  • Client EMR Optimization and standardization including workflow enhancements for - EPIC, NextGen, Cerner, Athena Applications
  • Aligned client budgets with expected product ROI and current processes against newly developed budget
  • Electronic Content Management and Document Imaging Product Owner and Optimization Leader with Perceptive Content (ImageNow) and Hyland OnBase - Leading Optimizations, Upgrades and Enhancements, and Conversions
  • Lead Human Capital Management Implementations across multiple platforms including Kronos, ADP, and UKG
  • Utilize multiple networking venues and opportunities to promote a critical industry reputation as a knowledgeable, ethical and customer-centric professional, supporting non-profit and for-profit operations that include a leading conservation and human mission foundation, highly accredited universities, top healthcare providers, and other organizations
  • Combine thorough technology expertise with business and operations knowledge to assess specific operations, utilizing software and training opportunities to develop cohesive, top-performing teams that support HR, disaster relief and other operational requirements
  • Establish client roadmap, aligning internal team performance measures with management objectives and creating/improving/delivering comprehensive end-user training for defined standardized roles and responsibilities and comprehensive client support
  • (Part Time Personal Consulting)

IT Portfolio Management

Rezult Group
Nashville, TN
12.2018 - 08.2019
  • Enterprise Project Manager/Sr Project Manager, Healthcare
  • Enterprise project leader implementing compliance protocol and new software improvements for insurance leader Cigna/Healthspring
  • Aligning work streams to optimize performance and balance workload across multiple projects and company objectives
  • MHK Software Appeals and Grievances Call Center Implementation including Business Architecture
  • Align and optimize multiple team resources across IT project portfolios
  • Manage and balance budgets in excess of $10 Million Dollars
  • Communication lead across stakeholder and organization audiences
  • Mitigation contact for team and project
  • Agile and Waterfall Methodologies Leader
  • Oracle Database Integrations
  • OnBase Implementation Consultant

Healthcare Project Manager, Operational Effectiveness

Premise Health
Nashville, TN
01.2015 - 12.2018
  • Drive comprehensive project management from scope to release, incorporating wellness clinics in large corporate offices to streamline and improve upgrading processes for a corporate wellness solutions provider with $600M in revenues
  • Lead PM for new implementations for technology work streams including EHR - EPIC - (Modules) Interoperability, Patient Care, Digital Patient Experience Revenue Cycle and others, PMO ServiceNow, Revenue Cycle Management, Benefits Design, and new Hardware/Connectivity
  • Serve as Project Manager lead for Kronos Timekeeping upgrades and implementation
  • Standardized HCM and Kronos configuration for coding and optimization
  • Led Oracle Cloud Infrastructure and Applications and Oracle Enterprise Applications and Software Project implementations and upgrades
  • Project Manager Lead for standup of new Data Warehouse and key member of Data Migration and Change Control Teams
  • Lead Project Manager for Operations Standardized and Simplify Initiative new and existing clinical products including Digital Radiology, Fit Testing, EHR Mobile Applications, Electronic Content Management Systems and Bring Your Own Device model for enterprise
  • Analyze and assess operations to develop and launch a streamlining campaign that reduced product upgrade campaigns from 9 months to 30 days
  • Contributed to standardizing NextGen product ultimately established as the standard Premise product utilized across all projects leading implementation and data migration efforts across organization
  • Expertly upgraded 150+ locations to ICD10-compliant EMR software while standardizing client conversions to Standard EMR platform

Healthcare Team Manager/Senior Project Manager

Perceptive Software
Lenexa, KS
01.2011 - 01.2014
  • Company Overview: (acquired by Lexmark International)
  • Steered struggling implementation projects and upgrades through cross-functional leadership for a technology operation supporting healthcare through developing and marketing enterprise content management (ECM), business process management (BPM), and document output management (DOM) services
  • Led multiple back-office and clinical home health projects while assisting the sales team in creating clear documentation and providing insight for comprehensive technology solution processes
  • Served multiple roles balancing management and oversight of the day-to-day project management requirements while assisting sales and other teams in attracting new customers to deliver company and revenue growth and while managing projects ranging from $500K to $6M+
  • Multi-platform integrations expert including Infor, Kronos, EPIC ADP, Oracle Cloud Infrastructure and Applications and Oracle Enterprise Applications and Software, NextGen
  • Lead team manager utilizing Waterfall and Agile Methodology focused on client satisfaction dedicated to improve vendor/client relationship for lighthouse clients and overall expanded existing client sales
  • (acquired by Lexmark International)

Senior Financial Analyst/ImageNow Product Owner and Project Manager

Ardent Health Services
Nashville, TN
01.2007 - 01.2011
  • Drove customer and Ardent Health success by providing sound and comprehensive technology solutions in support of an expansive 50+ product portfolio, implementing and enhancing 36 ImageNow backend office and clinical solutions for hospitals situated in Oklahoma, Texas and New Mexico
  • Lead Financial Analyst for INFOR/Lawson Application
  • Optimization of Accounting and Human Resources including payroll and financials
  • Electronic Content Management Leader and Process Improvement Owner
  • ImageNow Product Owner leading upgrade efforts including installation, workflow and script updates and testing
  • Facilitated accurate and streamlined operations by incorporating technologies to manage accounting & finance, payroll, Travel and Expense, HR, remote HIM coding, and by developing and delivering in-depth training and documentation for 4,000+ employees
  • Implemented Oracle Cloud Based Solutions

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • EPIC Healthcare Systems
  • ServiceNow
  • UltiPro/UKG
  • NextGen Enterprise Software
  • Athena Health
  • Azure Dev Ops
  • Rally
  • TFS
  • SalesForce
  • OnBase by Hyland
  • Brainware/Perceptive Intelligent Capture - Document OCR
  • Mhk (Formerly MedHOK)
  • Oracle Hardware and Software Products
  • Cerner
  • Meditech
  • Lawson/Infor Software Suite
  • Microsoft Dynamics GP
  • ADP - HR, Payroll, and Time and Attendance Systems
  • McKesson Systems
  • SAP Concur
  • Kronos
  • Medstrat
  • MedFusion

Timeline

Senior Project Manager/SAFe 6 Scrum Master

J2 Solutions
07.2024 - 01.2025

Enterprise Project Manager/SAFe 6 Scrum Master

Divurgent
08.2023 - 05.2024

SR IT Project Manager

Randstad Technologies
10.2022 - 08.2023

SR Enterprise Project Manager

Insight Global
03.2022 - 09.2022

Sr Project Manager

Skybridge Resources
08.2020 - 03.2022

Clinical Applications Director/Director of Operations

Sport Ortho Urgent Care
08.2019 - 09.2023

IT Portfolio Management

Rezult Group
12.2018 - 08.2019

Healthcare Project Manager, Operational Effectiveness

Premise Health
01.2015 - 12.2018

Healthcare Team Manager/Senior Project Manager

Perceptive Software
01.2011 - 01.2014

Senior Financial Analyst/ImageNow Product Owner and Project Manager

Ardent Health Services
01.2007 - 01.2011

Director, Process Improvement and Enterprise Solutions Manager

BRIK DP Process Improvement
01.2003 - 12.2019
David J. Kyles