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Overview
Work History
Education
Skills
Professional Highlights
Certification
Accomplishments
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Timeline
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David Johnson

Douglas,MA

Work Preference

Desired Job Title

Senior Principal Software Quality EngineerSenior ManagerGroup Lead / Technical LeadSoftware Quality EngineerEngineering Program Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Douglas, MA
Open to relocation: Yes

Summary

Accomplished Engineering Leader with a strong focus on quality strategy and risk management for enterprise storage platforms. Expertise in directing qualification planning, continuous testing enhancements, and operational improvements across distributed teams. Recognized for influencing engineering strategy and fostering collaboration to ensure product reliability and delivery success.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Senior Principal Software Quality Engineer

Dell Technologies
07.2025 - 08.2026
  • Acted as a senior technical authority driving quality strategy, release readiness, validation planning, and risk management for enterprise storage platforms.
  • Led modernization initiatives enhancing continuous testing, quality metrics, automation, and test portfolio across multiple engineering organizations.
  • Direct qualification planning and execution for strategic storage technologies while aligning engineering quality objectives with product delivery commitments.
  • Influenced engineering strategy via architecture reviews, release planning, quality governance, and operational improvement initiatives to ensure platform readiness.
  • Acted as technical advisor for globally distributed teams, driving consistency in testing strategies, quality execution, and engineering best practices.

Senior Manager

Dell Technologies
04.2022 - 07.2025
  • Led a global organization of 18 software quality engineers across the United States, Ireland, and India, driving quality strategy, workforce planning, talent development, and release execution.
  • Led organizational adoption of Scrum-at-Scale by creating engineering team structures, mentoring Product Owners and Scrum Masters, and establishing cross-functional quality processes that enhanced collaboration.
  • Directed technical initiatives for enterprise storage hardware qualification programs, focusing on next-generation storage technologies, firmware integrations, and continuity-of-supply efforts to ensure product reliability.
  • Coordinated cross-functional responses to customer-critical escalations, field issues, and proof-of-concept initiatives, fostering collaboration among engineering, product, support, and operations teams.
  • Developed executive reporting, release governance, and risk management frameworks that improved organizational visibility into quality, delivery readiness, and strategic program execution.
  • Received multiple organization-wide awards for leading high-impact strategic initiatives that delivered measurable results across engineering organizations and product releases.

Manager

Dell Technologies
10.2018 - 04.2022
  • Managed globally distributed software quality engineering organization for major enterprise storage platform releases and sustaining engineering initiatives, ensuring timely delivery and quality standards.
  • Directed qualification and release readiness efforts supporting new technology introduction, sustaining engineering requirements, and continuity-of-supply objectives.
  • Built qualification strategies supporting SSD, NVMe, SAS, power, fabric, and storage infrastructure technologies across multiple release cycles.
  • Expanded automation adoption through migration of hundreds of test cases into scalable automated execution frameworks, improving release validation efficiency and test coverage across multiple product generations.
  • Led technical escalation for complex backend storage issues, facilitating root-cause analysis, defect resolution, and system recovery, enhancing system reliability.
  • Contributed to engineering modernization initiatives including source-control migration, Agile adoption, workflow improvements, and test transformation, streamlining processes and enhancing team collaboration.

Group Lead / Technical Lead

Dell Technologies
11.2012 - 10.2018
  • Led system-level validation for enterprise storage software and hardware, ensuring feature reliability and performance.
  • Developed test automation capabilities that improved regression coverage and testing efficiency.
  • Facilitated communication between quality engineering, development, and product teams, improving release readiness and product quality.
  • Mentored engineers and established quality engineering best practices, fostering a culture of quality and continuous improvement.

Software Quality Engineer

Dell Technologies
06.2007 - 11.2012
  • Developed test automation solutions and infrastructure enhancements that improved testing efficiency and release quality.
  • Executed manual and automated test strategies to enhance reliability of enterprise storage platform releases.
  • Collaborated with development teams to improve product reliability, testability, and defect resolution.
  • Developed expertise in storage systems, firmware validation, and backend architecture to strengthen enterprise-class quality engineering practices.

Education

Bachelor of Science - Electrical Engineering

Western New England University
Springfield, MA
05-2007

Skills

  • Quality Engineering Strategy
  • Release & Risk Management
  • Quality Metrics & KPI Management
  • Continuous Testing
  • Software Development Lifecycle (SDLC)
  • Enterprise Storage Systems
  • Qualification Planning
  • Root Cause Analysis (RCA)
  • Technical Program Leadership
  • Program Management
  • Global Engineering Leadership
  • Cross-Functional Leadership
  • People Leadership
  • Technical management
  • Scrum at Scale
  • Engineering Operations

Professional Highlights

  • Led global software quality engineering organizations of up to 18 engineers across the United States, Ireland, and India supporting enterprise-class storage platform development, release execution, and sustaining engineering initiatives.
  • Directed strategic qualification, validation, and release initiatives for enterprise storage hardware, firmware, and infrastructure technologies supporting manufacturing readiness, continuity-of-supply objectives, and customer deployments.
  • Recognized as a trusted technical authority for enterprise storage validation, release readiness, qualification strategy, customer escalations, and cross-functional engineering initiatives.
  • Helped lead a large-scale organizational transition to Scrum-at-Scale by establishing engineering teams, mentoring Product Owners and Scrum Masters, and defining new operating models supporting quality and delivery objectives.
  • Led customer-critical initiatives including proof-of-concept demonstrations, large-scale hardware replacement programs, major field escalations, and release recovery efforts requiring coordination across Engineering, Product Management, Operations, and Manufacturing organizations.
  • Recognized through multiple organization-wide awards for leadership of strategic engineering initiatives, platform deliveries, engineering transformation programs, and enterprise-level business impact.

Certification

  • Registered Product Owner
  • Registered Scrum Master

Accomplishments

  • Outstanding Contribution to Team Integration
  • Customer-Focused Innovation and Rapid Solution Delivery
  • Engineering Transformation and Modernization
  • PowerMax General Availability Release Excellence
  • Enterprise SSD Qualification Leadership
  • Enterprise Platform Delivery Excellence
  • Next-Generation Storage Technology Qualification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Websites

Timeline

Senior Principal Software Quality Engineer

Dell Technologies
07.2025 - 08.2026

Senior Manager

Dell Technologies
04.2022 - 07.2025

Manager

Dell Technologies
10.2018 - 04.2022

Group Lead / Technical Lead

Dell Technologies
11.2012 - 10.2018

Software Quality Engineer

Dell Technologies
06.2007 - 11.2012

Bachelor of Science - Electrical Engineering

Western New England University

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David Johnson