Mandeep Singh
London,UK
Summary
Accomplished quality engineering leader with expertise in enterprise test strategy, platform quality strategy, and automation at scale. Demonstrates proficiency in designing robust automation frameworks using tools such as Selenium WebDriver, WebdriverIO, and Serenity BDD, alongside advanced practices like self-healing automation and AI-assisted testing. Skilled in API and microservices testing, including REST API automation, contract testing, and service virtualisation. Adept at integrating modern QA practices such as shift-left and shift-right testing, risk-based testing, and continuous quality monitoring into DevOps pipelines to enhance engineering productivity. Experienced in cloud-native testing with AWS ECS, Docker, and Selenium Grid for distributed systems. Committed to driving innovation in quality governance while ensuring seamless collaboration across enterprise platforms like Salesforce Classic & Lightning and MS Dynamics.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Principal Quality Engineer
Hive
London
2017.06 - 2026.04
- Lead the Quality Engineering strategy and enterprise test architecture across platforms including Salesforce, MS Dynamics, Web and API ecosystems.
- Responsible for delivering automation at scale, DevOps QA integration and cloud-based test infrastructure to support high-velocity software delivery.
Key Achievements
- Defined the organisation’s Platform Quality Strategy and Enterprise Test Strategy
- Designed scalable automation frameworks for Web, Salesforce and API platforms
- Implemented DevOps QA integration and CI/CD quality gates using Azure DevOps.
- Built cloud-based test infrastructure on AWS with Jenkins, Docker containers and Selenium Grid
- Developed microservices API automation frameworks using Postman, Newman and REST Assured
- Introduced Continuous Quality Engineering practices across Agile delivery teams
- Implemented Shift-Left testing and Reactive-First testing approaches
- Enabled automation at scale with parallel execution on BrowserStack and distributed test infrastructure
- Introduced AI-assisted test optimisation and intelligent automation practices
- Led quality governance, release readiness reviews and production sign-offs
Senior Automation Test Analyst
Channel 4
London
2015.01 - 2017.05
- Built UI automation frameworks using Selenium WebDriver and Cucumber
- Developed API automation using REST Assured
- Integrated automated tests into Jenkins CI pipelines supporting continuous testing
- Led exploratory testing, bug bash sessions and release validation
Automation Test Analyst / Lead Test Analyst
Kaplan International
London
2012.01 - 2015.01
- Developed automation frameworks for enterprise platforms using Selenium WebDriver and Java
- Delivered performance engineering using JMeter
- Automated Salesforce and web application workflows
Test Analyst
Aardpress Ltd
Poole
2009.01 - 2012.01
- Developed automation scripts using Selenium RC/WebDriver and JUnit
- Conducted functional, regression and system testing
Web Developer
Exclearnt Ltd
Poole
2007.01 - 2008.01
- Developed messaging plugins and application features
- Managed source control using Git
Education
MSc - Information Technology
University of West of England
Bristol09.2007
Bachelor - Computer Applications
Institute of Management And Research
India 2000.08 - 2003.07
Skills
Quality Engineering Leadership
- Quality Engineering
- Enterprise Test Strategy
- Platform Quality Strategy
- Automation at Scale
- Quality Governance
- Engineering Productivity Improvement
Test Automation Architecture
- Selenium WebDriver
- WebdriverIO
- Cucumber (BDD)
- Serenity BDD
- Java / NodeJS
- Maven / Spring Boot
- Automation Framework Architecture
- Self-Healing Automation
- AI-Assisted Testing
API & Microservices Testing
- REST Assured
- Postman / Newman
- REST API Automation
- Microservices Testing
- Contract Testing
- API Schema Validation
- Service Virtualisation
Platforms
- Salesforce Classic & Lightning
- MS Dynamics
- Web Applications
- GLEA App
- Enterprise Platforms
DevOps & Continuous Quality Engineering
- DevOps QA Integration
- Jenkins
- Azure DevOps Pipelines
- CI/CD Quality Gates
- Continuous Integration
- Pipeline Quality Validation
Cloud Test Infrastructure
- AWS ECS
- Docker
- Selenium Grid
- BrowserStack
- Cloud-Native Testing
- Distributed System Testing
Modern QA Practices
- Shift-Left Testing
- Reactive-First Testing
- Risk-Based Testing
- Test Observability
- Continuous Quality Monitoring
- Test Data Management
Tools
- Jira
- TestRail
- GitLab
- GitFlow
Certification
- ISTQB Certified Tester - Testing with Generative AI
- AWS – Solution Architect Associate
- Certified Scrum Master
- ISTQB Certified Tester
Timeline
Principal Quality Engineer
Hive
2017.06 - 2026.04
Senior Automation Test Analyst
Channel 4
2015.01 - 2017.05
Automation Test Analyst / Lead Test Analyst
Kaplan International
2012.01 - 2015.01
Test Analyst
Aardpress Ltd
2009.01 - 2012.01
Web Developer
Exclearnt Ltd
2007.01 - 2008.01
Bachelor - Computer Applications
Institute of Management And Research
2000.08 - 2003.07
MSc - Information Technology
University of West of England