David Joseph
Stafford
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crises and emergency situations, as well as a hardworking custodian equipped with expert knowledge of cleaning equipment, products, and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Custodian
Fort Bend Independent School District
Houston
11.2023 - Current
- Recycling materials whenever possible in accordance with company policy and local disposal regulations.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
- Ensured that all equipment was properly stored after use.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
NYC Revenue Collection Agent
Mta New York City Transit
Brooklyn
10.2003 - 08.2025
- Collecting revenue through the five boroughs, providing security during revenue collection and securing booths and vending machines during repair operations.
- Provided detailed reports on the progress of collection efforts on a weekly basis.
- Maintained a database of account information such as contact information, payment history, and status of collections efforts.
- Provided feedback on processes and procedures used within the Collections Department.
- Negotiated with customers regarding repayment plans, settlement offers, and other arrangements as needed.
- Assisted in training new Collection Agents on best practices for collection strategies.
Armed Car Gard
Brink’s incorporated
Brooklyn
08.2002 - 10.2003
- Service banks as well as automatic teller machines as a daily duty.
- Process federal currency for federal departments.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
CSA PEP Enforcer
NYC Parks Department
Brooklyn
05.2001 - 08.2002
- Company Overview: NYC Parks and Recreation Battery Park City
- PEP enforcer in charge of patrolling a ninety-two acres state park on a daily basis.
- Manned to do under cover details as well as uniformed details for special events (Concerts and Marathons).
- Maintained daily records of events as well as written sixty-one reports.
- NYC Parks and Recreation Battery Park City
- Greeted customers entering the store warmly.
- Resolved customer complaints courteously and efficiently.
- Provided excellent customer service in a friendly and professional manner.
- Provided excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
Education
GED -
Turning Point
Brooklyn, NY10-2011
FEMA
National Disaster & Emergency
Skills
- Equipment maintenance
- Disinfection procedures
- Waste management
- Inventory management
- Safety inspections
- Customer service
- Emergency response
- Event setup
- Building security
- Effective communication
- Employee training
- Routine Inspections
- Grounds security
- Custodial machine operation
- Trash removal
- Floor maintenance
- Floor polishing
- Building maintenance
- Incident reporting
- Building inspections
- Safety procedures
- Attention to detail
- Interior and exterior patrol
- Fire safety training
- Staff management
- High level of integrity
References
Available upon request.
Licenses
- CDL Driver’s License
Certification
- Fundamentals of Emergency management
- Livestock in disaster
- Leadership and influence
- Decision making and problem solving
Timeline
Custodian
Fort Bend Independent School District
11.2023 - Current
NYC Revenue Collection Agent
Mta New York City Transit
10.2003 - 08.2025
Armed Car Gard
Brink’s incorporated
08.2002 - 10.2003
CSA PEP Enforcer
NYC Parks Department
05.2001 - 08.2002
GED -
Turning Point
FEMA
National Disaster & Emergency
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