Work Preference
Summary
Certification
Skills
Overview
Work History
Education
Timeline
Generic
David E. Kardes
Open To Work

David E. Kardes

San Francisco,CA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Computer Systems Administrator / IT ManagerSenior Desktop & Networking Technician / Lead IT SpecialistSenior Help Desk Analyst / Level II Help Desk Specialist / Level I Help Desk Specialist

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

On-SiteRemoteHybrid
Location: San Francisco, CA, US
Open to relocation: Yes

Salary Range

$62000/yr - $150000/yr

Summary

IT professional with extensive expertise in IT strategy, security, and support. Proven track record in managing IT infrastructure and implementing cost-effective solutions across diverse environments. Proficient in overseeing complex system upgrades and maintaining optimal network operations while delivering exceptional customer service. Currently pursuing CCNA certification to enhance networking skills.

Certification

  • MCSE: Microsoft Certified Systems Engineer—Windows 2000, 2932860
  • ITIL: Foundation Certificate in IT Service Management, GR750130712DK
  • Azure Fundamentals certification, 995989528
  • CompTIA Security+ ce, 01/05/26, 01/05/29

Skills

  • Cybersecurity Management
  • System Design and Integration
  • Advance Network Configuration
  • IT Infrastructure Management

Overview

26
26
years of professional experience
4
4
Certification

Work History

Self Employed / IT Independent Contractor

Self
San Francisco, USA
01.2018 - Current
  • Provided I.T. support, hardware setup, and configuration for small business and residential clients.
  • Specializing in cost effective solutions.
  • Advised best practices for crypto currency procurement and safe retainment.
  • Install and configure Ubiquiti Firewall security.

Computer Systems Administrator / IT Manager

Federal Public Defender of Northern California
San Francisco, USA
01.2015 - 01.2018
  • Serve multiple roles managing IT infrastructure for the Federal Public Defenders Office of the 9th Circuit Court, uniting IT operations situated throughout San Francisco, Oakland, and San Jose.
  • Direct day-to-day operations that include Active Directory, File Server, Manage Engine, SEP, VEEAM, Avaya Digital Phone System administration, and Dell host patching while overseeing two (2) assistants and temporary help.
  • Successfully completed Federal Buying Guidelines course to secure Federal Level 2 Procurement abilities.
  • Serve as change agent through data circuits and router upgrades, new firewall and switch installations, and configuration to streamline network design, reorganization, and communication throughout all three offices.
  • Implemented a knowledge base and generated extensive network and infrastructure documentation that included help desk policies and procedures.
  • Research, purchase, install, and configure Dell hosts with VMWare ESXi 5.5, upgrading VM infrastructure from Microsoft Server 2008 to 2012r2 and 2016, overseeing all upgrades and backup procedures and technologies.
  • Designed and implemented details production redundancy utilizing DFS and enhanced backup infrastructure with Veeam 9.0.
  • Established and implemented Advanced Group Policies and Security Group Policies within a Microsoft Active Directory environment.
  • Streamline complex and extensive records management operations by implementing inventory server with handheld scanning input capability to reduce labor hours and improve efficiencies while reducing overhead.
  • Implemented Manage Engine EDR, Remote Agent, and Help Desk ticketing system.
  • Collaborated with third-party vendor to implement finance modules to a Sharepoint 2013/SQL 2014 server build, serving as single point of contact server administrator.
  • Instrumental in the successful physical move and reconstruction of the IT infrastructure of the Oakland office, transitioning operations with no/minimal interruption in data access and management capabilities.
  • Deliver value-add services on special projects that include android tablet lock down supporting incarcerated clients with legal discovery opportunities., national conference presentations, guide setup for use by other CSAs, and collaborations with U.S. courts to implement defense panel attorneys.
  • MDM deployment and administration using Mereki and Airwat

Senior Desktop & Networking Technician / Lead IT Specialist

Covington & Burling, LLP
San Francisco, USA
01.2013 - 01.2015
  • Expertly direct daily activities to support a complex network of desktop hardware and software functions for an international law firm with 1,050+ attorneys.
  • Configured and deployed desktops, laptops, printers, VOIP phones and smartphone devises, ensuring backup operations and fully-functional network switches for an expansive data network spanning the globe.
  • Fostered seamless data management operations by developing and delivering initial orientation training for all new employees, attorneys, and IT staff, creating and documenting training materials and procedures in keeping with stakeholder expectations; maintained comprehensive records in accordance with established policies and procedures.
  • Aligned technology with business requirements, building, configuring, and testing workstation/laptops via SCCM 2012, testing new deployed builds that included remote to client computer capabilities and resolving end-user issues.
  • Delivered account creation and administration through Exchange 2007, Active Directory, and WorkSite 8.5
  • Programmed and modified VOIP phones with Cisco Unified Call Manager Console and Voice Mail Admin.
  • Protected stakeholder interests by performing inventory control and lease management oversight of various technologies.
  • Personally set up and performed quality checks of AV equipment to support internal and external VTC meetings with TMS/Codian/Content Server expertise.
  • Successfully transitioned Cisco Supervisor Module on core switch that included extensive cable management.
  • Developed and mentored IT co-workers on various systems, identifying productivity gaps and delivering hands-on direction to maximize individual and team success.

Senior Help Desk Analyst / Level II Help Desk Specialist / Level I Help Desk Specialist

Pillsbury Winthrop Shaw Pittman, LLP
San Francisco, USA
01.2000 - 01.2012
  • Recognized for expertise and commitment to continuous improvement with significant promotions during tenure resulting in increased accountabilities and opportunities for advancement.
  • Delivered hands-on support for a globally-based corporate law firm with expansive data management requirements.
  • Developed and honed IT help desk expertise by providing advanced end-user support for MS Office 2010 applications, FileSite document management, LexisNexis, Comparite, Change-Pro, Legal Key, and CMS to streamline attorney time and billing requirements as well as facilitate quick and accurate research and drafting capabilities.
  • Reliably delivered AD, BES, RSA, and Citrix account administration, proactively troubleshooting connectivity and hardware issues to ensure uninterrupted operations.
  • Researched lost email via Positni administration and analyzing reports against the logs of the Tumbleweed security servers.
  • Optimized data operations by maintaining and cleaning the spam queue while supporting Checkpoint and Bitlocker security and encryption strategies.
  • Protected data and sensitive records by performing daily system checks that ensured quality control of various systems while monitoring CommVault QiNetix backup systems; rotated on an on-call pager for after-hours support.
  • Combined hands-on experience with formal training to mentor new analysts, developing documentation and training manuals to accommodate diverse learning styles; educated contractors and analysts on IT systems and operations.
  • Performed equally effective through collaborative efforts and as a sole contributor working alone on weekends or covering unplanned events.

Education

Bachelor of Arts (B.A.) - English

State University of New York at Fredonia

Timeline

Self Employed / IT Independent Contractor

Self
01.2018 - Current

Computer Systems Administrator / IT Manager

Federal Public Defender of Northern California
01.2015 - 01.2018

Senior Desktop & Networking Technician / Lead IT Specialist

Covington & Burling, LLP
01.2013 - 01.2015

Senior Help Desk Analyst / Level II Help Desk Specialist / Level I Help Desk Specialist

Pillsbury Winthrop Shaw Pittman, LLP
01.2000 - 01.2012

Bachelor of Arts (B.A.) - English

State University of New York at Fredonia

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