David Keehn
Mayville,MI
Summary
Proficient Security Branch Operations Manager with strong skills in staff supervision and compliance reporting. Recognized for implementing quality control measures and fostering a positive work environment to enhance team collaboration and operational efficiency.
Overview
30
30
years of professional experience
Work History
Branch Operations Manager
Teachout Security Solutions
01.2023 - Current
- Streamlined branch operations by optimizing scheduling and staffing processes.
- Facilitated training programs to elevate staff performance and optimize operational efficiency.
- Implemented quality control measures to ensure compliance with security protocols.
- Developed and maintained strong relationships with clients, ensuring high levels of satisfaction.
- Analyzed workflow processes, identifying areas for improvement and implementing strategic solutions.
- Coordinated communication between departments to enhance collaboration and information sharing.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
- Performed monthly compliance checks.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
- Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
- Maintained friendly and professional customer interactions.
- Assisted in the recruitment process, selecting top talent to join the team and contribute to the success of the organization.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Owner
Dusty Rose K-9 Trainers
06.1996 - Current
- Developed training programs tailored to diverse canine behavioral issues.
- Oversaw daily operations, ensuring high standards of training and client service.
- Mentored staff in effective training techniques and customer engagement strategies.
- Implemented innovative training methods to enhance client satisfaction and dog performance.
Education
High School Diploma -
Valley Luthern
Saginaw, MI1990
Skills
- Strategic planning
- Customer and vendor relations
- Attention to detail
- Friendly
- Security and safety protocols
- Staff supervision
- Compliance reporting
- Safety protocol
- Excellent work ethic
- Team player
Timeline
Branch Operations Manager
Teachout Security Solutions
01.2023 - Current
Owner
Dusty Rose K-9 Trainers
06.1996 - Current
High School Diploma -
Valley Luthern