David Kennedy
Fortville
Summary
Dynamic Lawn Care Technician Trainer with a proven track record at Lawn Pride, excelling in service sales and customer service. Expert in diagnosing lawn issues and training teams to enhance performance. Cultivated strong client relationships while delivering tailored solutions, ensuring customer satisfaction and loyalty. Skilled in consultative sales and team collaboration.
Overview
5
5
years of professional experience
Work History
Lawn Care Technician Trainer
Lawn Pride
05.2021 - Current
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Developed lasting customer relationships and grew network over time.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Provided coaching and mentoring to employees.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Analyzed and evaluated training effectiveness and program outcomes.
Driver
Technology Recyclers
05.2022 - 05.2023
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Education
High School Diploma -
Mt Vernon Highschool
Fortville, IN 05-2011
Skills
- Service sales
- Team collaboration
- Customer service
- Consultative sales
Accomplishments
- Built a brand from the ground up in my spare time, that has peaked the attention of major labels in the industry in a little under a year with no paid ads and all organic growth
- I pride myself in what I have done at my current employer. I have covered routes to keep current clients happy as well as completely taking over routes to help save the customers from canceling and address all issues not covered by the previous technician.
Timeline
Driver
Technology Recyclers
05.2022 - 05.2023
Lawn Care Technician Trainer
Lawn Pride
05.2021 - Current
High School Diploma -
Mt Vernon Highschool