David King
Miami,FL
Summary
Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Well-versed in problem solving and working in 24/7 uptime environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Support Specialist
Miami Dade Public Schools
08.2022 - Current
- Enhanced student well-being by providing individualized support and guidance through regular counseling sessions.
- Collaborated with school leaders to develop policies that support diversity, inclusion, and equity initiatives within the educational environment.
- Promoted a positive school culture by organizing workshops on topics like stress management, time management, and effective communication skills.
- Contributed to a positive school environment by fostering meaningful connections among students.
- Assisted students in developing effective time management skills leading to improved academic outcomes.
- Established partnerships with local organizations providing additional resources for students in need.
- Promoted parent engagement through regular communication and family-centered events.
Security Officer
Davidson Hotels & Resorts
01.2021 - 08.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
Food Runner
Hard Rock Stadium
07.2019 - 02.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Streamlined food delivery process by organizing orders efficiently, reducing table wait times.
- Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
- Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
- Implemented feedback from customers and staff to improve service delivery processes.
Security Officer
Marksman
04.2020 - 01.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Education
Masters of Social - Social Work
Barry University
Miami, FL05-2021
Skills
- Remote Support
- Support Services
- Customer Relationship Management
- Training and coaching
- General security
- Security Guard License
- Incident Reporting
- Report Writing
- CCTV Surveillance
- CCTV Monitoring
- Physical Fitness
- Surveillance
- Emergency Response
- Access Control
- Patrol operations
- Complex Problem-Solving
- Conflict de-escalation
- Conflict resolution techniques
Timeline
Support Specialist
Miami Dade Public Schools
08.2022 - Current
Security Officer
Davidson Hotels & Resorts
01.2021 - 08.2022
Security Officer
Marksman
04.2020 - 01.2021
Food Runner
Hard Rock Stadium
07.2019 - 02.2021
Masters of Social - Social Work
Barry University
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