Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachel Cabeza

Summary

Dynamic and results-oriented professional with extensive experience in housekeeping and food packaging, notably at Meliá Habana Hotel. Excelled in improving operational workflows and maintaining high standards of cleanliness, showcasing strong organizational skills and a commitment to excellence. Proven ability in team coordination and customer service, enhancing guest experiences and operational efficiency.

Overview

7
7
years of professional experience

Work History

Housekeeping

Rita Staffing
09.2024 - 12.2024
  • Improved operational workflow by organizing storage areas for easy access to housekeeping supplies.
  • Collaborated with housekeeping to ensure timely room availability and optimal guest experience.
  • Coordinated with housekeeping staff to guarantee timely room availability for incoming guests.
  • Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
  • Collaborated with housekeeping staff to maintain clean and comfortable rooms for guests.
  • Maintained clean and safe living spaces for patients by performing light housekeeping duties regularly.

Food Packer

Comfrut Packing
04.2024 - 09.2024
  • Prepared food packaging boxes by folding and taping.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Communicated effectively with coworkers and supervisors alike for seamless coordination throughout each shift''s operations.

Housekeeping Supervisor

Meliá Habana Hotel
02.2021 - 06.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.

Tobacco Twister

La Corona
01.2018 - 02.2021

• Executed fundamental responsibilities in the preparation of Cohiba tobacco rolls.

• Inspected the aroma and hue of tobacco for quality control.

Education

High School -

Rafael Alvarez Galan
La Habana
09.2016

Skills

  • Housekeeping understanding
  • Housekeeping practices
  • Basic housekeeping duties
  • Housekeeping abilities
  • Housekeeping and laundry services
  • Warehouse safety
  • Workplace cleanliness
  • Labeling accuracy
  • Packaging techniques

Languages

Spanish
Native or Bilingual

Timeline

Housekeeping

Rita Staffing
09.2024 - 12.2024

Food Packer

Comfrut Packing
04.2024 - 09.2024

Housekeeping Supervisor

Meliá Habana Hotel
02.2021 - 06.2023

Tobacco Twister

La Corona
01.2018 - 02.2021

High School -

Rafael Alvarez Galan
Rachel Cabeza