Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

David LaGrange

Des Moines,USA

Summary

I currently am a part of the leadership team as a Charge Lead Officer for the Unity Point Public Safety department. I perform regular officer duties as well as duties of the Lead Officer when they are not scheduled to work or have taken time off. I strive to excel in any duty I perform. I like to lead by example. Would never ask someone to do something I have not or would not do myself. I maintain my integrity, loyalty and trust by fulfilling duties
and trusted tasks. Perform tasks in a timely manner. I can keep a level head and calm mind in stressful situations.


As a Charge Lead Officer I am responsible for three different campuses and the officers scheduled to work at them on the given night. I am responsible to make decisions in regards to lockdown procedures, pulling an officer from one facility and placing them at a needed location, coaching peers/subordinates to maintain the shift is in proper working order, know proper policies and procedures when certain problems arise.


I am certified in healthcare provider CPR and AED. I am certified in OC, Tactical baton, and handcuffs. I completed the eight hour de-escalation training course of behavioral health staff when I had worked for Mercy One Public Safety prior. I have experience with customer service and effective communication. I have very good and efficient report writing skills. I am goal oriented and proud of my achievements of becoming an Field Training Officer and Charge Lead Officer in six to seven months of employment. I have goals to better not only myself but other people involved in the organization by coaching, mentoring, and trying to get everyone on the same page and work as a cohesive unit. I have made and submitted a log pending approval that would assist in our current log in and log out procedures of valuables at Iowa Lutheran Hospital.


While I worked at Mercy One Public Safety I was a Charge Officer as well. While in a supervisory role I would check record of valuable items and property either found or secured. That entailed checking a safe where personal valuable property for patients, staff, and visitors are stored to make sure nothing has been stolen or misplaced. I would delegate responsibilities and communicate effectively duties for each individual I work with during the shift. I was trusted to maintain control and use my judgement to make decisions about situations even with the supervisor on duty. I would make changes and assist the supervisor in creating the work schedule. I maintain a positive work environment and easy to get along with.


I completed High school a year early and excelled academically, earning my High School Diploma. I went on to college at DMACC for my Associates in Liberal Arts and Criminal Justice. I did not complete my Associates degree because of an illness that was in my family at the time.


I have experience dealing with the public since I was 16 when I started working for the Iowa State Fair as a blue shirt security person. Where I assisted Iowa State Patrol and State Fair Patrol with crowd control during the State fair riots, as well as assist other blue shirts in their job duties. I would assist State Fair Patrol in giving breaks and making sure duties were being met each night. I was able to excel at my role to be considered to
join the State Fair Patrol as a Patrolmen in November of 2010. I was instantly requested by my Sargent to be in charge of the security detail by conducting nightly role calls and explaining/ train duties to all security in the area I was in charge of. I also assisted other officers in maintaining control of the Fair Grounds by deterring patrons or confronting illegal acts. I would complete Critical incident reports (CIR) and supplemental reports to other officers CIR. I was in charge of impounding vehicles left in parking lots after curfew and signing release of vehicles after payments have been received.

Overview

20
20
years of professional experience
1
1
Certification

Work History

FTO/Charge Lead Officer/Public Safety Officer

Unity Point Health
04.2024 - Current
  • Maintain facility safety and security of all staff, patients, and visitors
  • Patrol facility interior floors and departments and exterior buildings
  • Maintain control verbally and physically aggressive patients by proper use of force and verbal judo de-escalation tactics.
  • Complete annual and quarterly in-service training to maintain employment and keep current on education.
  • Locate, maintain, secure, and keep proper record of lost, stolen, personal, property and valuable items of patients, visitors, and staff.
  • Block off areas for updates and construction.
  • Initiate investigations on incidents of criminal nature and submit proper information to law enforcement officials.
  • Direct traffic to maintain safe and efficient flow.
  • Assist Helicopters in landing and escorting flight staff and patients to proper destinations and back to the helicopters for safe departure.
  • Assist behavioral health patients who could become aggressive or confused.
  • Completed preceptor course for FTO program.
  • Became a FTO and Charge Lead with in the first 6 months of employment.
  • Assist staff in conducting/managing Lock Down procedures to maintain the safety of the patients, staff, and visitors of the hospital.
  • Alter scheduling by adding officers and managing call offs.
  • Managing mandates as needed.
  • As Charge Lead being responsible for more than one facility at a single time including the safety of the Officers, staff, patients, and visitors.
  • Being involved in decision making processes possibly effecting more than one department including hospital wide.
  • Communicate effectively verbally, written, and in report writing.
  • Maintain order in the workplace by coaching peers and leading by example.

Public Safety Officer

MercyOne Medical Center DSM
09.2012 - 04.2024
  • Maintained the facilities safety and security of all staff, visitors, and patients
  • Patrolled the facilities interior floors, departments, and exterior buildings
  • Control verbal and physically aggressive patients and visitors by proper use of force from continuum or with de-escalating tactics
  • Worked alongside Law Enforcement Officers in maintaining control of serious situations that would arise inside and outside the facility
  • Facilitate command posts and delegate responsibilities as seen fit to maintain safety and security
  • Complete annual training to maintain employment
  • Initiate investigations on incidents of criminal nature and submit proper information to law enforcement officials
  • Locate, maintain, secure, and keep proper record of lost, stolen, personal property and valuables of patients, visitors, and staff
  • Direct traffic to maintain safe and efficient flow
  • Assist helicopters in landing and escorting patients into the hospital
  • Escort Staff to vehicles to maintain safety of the staff
  • Escort visitors and patrons physically and non-physically depending on the needs of the escort.
  • Maintain patient privacy and confidentiality regulated by state and federal law
  • Performed Dispatch duties by creating officer trips, watching cameras, maintaining officer safety, relay valuable information to officers and law enforcement.
  • Performed duties of the hospital operator by transferring phone calls, Paging Codes and emergencies over head hospital wide. Using Pulsara software for medical emergencies.

Charge Responsibilities

  • Direct and managed other Officers on the same and different shifts.
  • Gave direction and coached Officers of duties.
  • Altered scheduling in events of call offs including but not limiting to issuing mandate protocols.
  • Make decisions on scenario based incidents through the hospital.
  • Conducted fire drills quarterly
  • Assist in implementing change and helped train others to keep them current.
  • Trained new and incoming officers
  • Assisted in interview processes and decision making.
  • Assisted with verbal corrective action warnings.

Patrolman

Iowa State Fair Patrol
11.2010 - 01.2018
  • Patrol the fairgrounds maintaining safety and security of patrons, staff, buildings, equipment, and businesses
  • Utilize State Radio to run individuals for warrants, and driving privileges pending seriousness of interaction and check license plates for registered owners
  • Delegate responsibilities to security personnel at designated posts
  • Train new security personnel and was liaison between security personnel and shift supervisor
  • Maintain control of patrons that could be intoxicated, under the influence of narcotics, and physically aggressive crowds and individuals
  • Worked close with Iowa State Patrol and other Law enforcement on investigations of illegal activities by gaining information that is needed for possible arrests
  • Write critical incident and supplemental reports over serious situations and liability concerns
  • Direct both pedestrian and vehicle traffic to maintain a safe and efficient flow of said traffic
  • Transport patrons and workers to designated areas all through the fairgrounds for various reasons
  • Off Duty Security for high profile individuals including, but not limited to Presidents of the United States, Presidential candidates, Professional Athletes, and Professional Musicians etc
  • Upheld the Law by assisting in arresting matters.
  • Maintain the integrity of the security on site and delegate responsibilities as seen fit in the section.
  • Conducted/carried out disciplinary actions cleared through the Shift Sargent.

Bouncer/Doorman

Uncle Bucks/Wellman's pub/rooftop and 3rd base sports bar
06.2007 - 12.2011
  • Check identification to assist staff in keeping the establishment at par with Iowa code for legal drinking age.
  • Maintain control and order of the establishment when problems would arise.
  • Solve problems and remove patrons who were involved in physical altercations.
  • Monitor patrons and ensure no illegal activities took place
  • Assist staff with patrons cut off from beverages
  • Perform loss prevention duties with patrons who attempted to steal services.
  • Would assist staff with nightly duties after closing.
  • Broke up altercations and turn over to law enforcement.

Security

Iowa State Fair
08.2004 - 11.2010
  • Perform duties as were explained at a post
  • Give breaks as requested and needed to posted security.
  • Assist patrolmen in maintaining a safe work place by advising of possible illegal activities.

Education

Associates - Liberal Arts, Criminal Justice

DMACC
06.2007

High School Diploma -

East High School
05.2005

Skills

  • Report Writing
  • Emergency Response
  • Report Preparation
  • Reporting and documentation
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Team Collaboration
  • Team Leadership
  • Decision-Making
  • Self Motivation
  • Interpersonal Skills
  • Goal Setting
  • Conflict Resolution
  • Professionalism
  • Interpersonal Communication
  • Adaptability
  • Written Communication

Certification

  • CPR/BLS, UPH, BLS Training, 04/22/24
  • AED, UPH, BLS, 04/22/24
  • OC, UPH, 04/23/24
  • Tactical Baton, UPH, 04/23/24
  • Handcuff, UPH, 04/23/24
  • CCW, Polk County Sheriff's office, 07/01/21

References

  • Jeremy Beerbower, Friend/ coworker, 01/01/15, 515-512-6641
  • Terry Alfree, Old Supervisor, Started worked for: 08/01/04, Ended 01/31/18, 515-577-0791
  • Floyd Castle, Old Supervisor/friend, Started working for: 08/01/04, Ended: 01/31/18, 515-205-6016

Timeline

FTO/Charge Lead Officer/Public Safety Officer

Unity Point Health
04.2024 - Current

Public Safety Officer

MercyOne Medical Center DSM
09.2012 - 04.2024

Patrolman

Iowa State Fair Patrol
11.2010 - 01.2018

Bouncer/Doorman

Uncle Bucks/Wellman's pub/rooftop and 3rd base sports bar
06.2007 - 12.2011

Security

Iowa State Fair
08.2004 - 11.2010
  • CPR/BLS, UPH, BLS Training, 04/22/24
  • AED, UPH, BLS, 04/22/24
  • OC, UPH, 04/23/24
  • Tactical Baton, UPH, 04/23/24
  • Handcuff, UPH, 04/23/24
  • CCW, Polk County Sheriff's office, 07/01/21

Associates - Liberal Arts, Criminal Justice

DMACC

High School Diploma -

East High School
David LaGrange