Dynamic and results-oriented professional with extensive experience in customer service at Old Navy and logistics management as an Owner/Operator Truck Driver. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork, while maintaining meticulous records and ensuring timely deliveries. Adept at managing time efficiently under pressure.
Overview
5
5
years of professional experience
Work History
Food Delivery Driver (Per Diem)
Catholic Charities (Meals on Wheels)
Stamford, CT
06.2025 - Current
Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Navigated efficiently through various routes for timely food deliveries.
Verified orders prior to completing deliveries to avoid customer complaints.
Communicated proactively with management about potential issues or delays in delivery times.
Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Contributed to team performance by covering additional shifts when needed, demonstrating flexibility and commitment to company goals.
Adapted quickly to new technology and apps for efficient order tracking and delivery.
Sales Associate
Old Navy
Port Chester, NY
05.2025 - Current
Greeted customers warmly and offered assistance.
Helped customers find and select products.
Kept work area clean, organized and free of clutter at all times.
Elderly Caregiver
Hospice Care
Queens, NY
01.2024 - 07.2024
Assisted client with self-administration of medications.
Administered prescribed medications on time and accurately according to doctor's orders.
Owner/Operator Truck Driver
Empire National Inc
06.2020 - 11.2023
Managed paperwork associated with each shipment including bills of lading and invoices ensuring accuracy and completeness.
Operated trucks over long distances in accordance with local laws and regulations while adhering to company policies and procedures.
Conducted pre-trip inspections to ensure compliance with safety regulations and reported any maintenance issues to management.
Demonstrated ability to work independently while meeting tight deadlines under pressure without sacrificing quality standards.
Communicated effectively with dispatchers regarding pick up and delivery schedules or any changes in route plans due to traffic conditions.
Provided excellent customer service by being courteous, reliable, punctual and helpful throughout the delivery process.
Maintained accurate records of cargo transported, delivery times, fuel costs, and other related information for both current and future reference.
Delivered various types of freight to customers in a timely and safe manner.
Communicated with customers regarding delivery schedules and unexpected delays.
Completed deliveries before assigned deadlines to increase customer satisfaction.
Maintained accurate records of delivery confirmations and invoices.
Reported vehicle problems and needed repairs to management.
Followed road safety regulations and traffic laws to prevent accidents and vehicle damage.
Notified dispatchers of damaged packages and accidents hindering arrival.
Reviewed bills of lading to verify transport details.