David Lazaro
Los Angeles,CA
Summary
Accomplished Retail Associate and Retail Security Guard with over one and a half years of experience contributing to outstanding success in the retail industry and customer service. Confident in the ability to effectively communicate with the public and gather accurate information, complete clear and detailed reports, and maintain professionalism under pressure. Comfortable collaborating with others and working independently in a variety of settings, including fast-paced retail environments and community-oriented public safety settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Paint Associate
The Home Depot
Huntington Park, California
11.2024 - Current
- Provided expert customer service, assisting customers with product selection, project guidance, and problem-solving, contributing to one of the top-selling departments in The Home Depot.
- Answered detailed questions to newcomers, demonstrating strong communication skills.
- Resolved customer concerns and escalated issues appropriately, maintaining professionalism in high-pressure situations while ensuring customer satisfaction.
- Collaborated with team members and other departments to manage inventory, fulfill orders, and maintain organized, safe, and visually appealing displays, reflecting attention to detail, teamwork, and safety awareness.
Retail Security Guard
Allied Consulting & Security Services
Rosemead, California
03.2024 - 10.2024
- Patrolled a high-traffic environment to maintain safety, prevent theft, and monitor for potential hazards, ensuring the safety of customers and staff.
- Collaborated closely with fellow security personnel and store employees, coordinating responses to incidents and maintaining effective communication across teams.
- Handled difficult or confrontational situations with professionalism, de-escalating conflicts while enforcing store policies and maintaining a safe environment.
- Prepared detailed incident reports, accurately recording events to support investigations, demonstrate accountability, and improve future safety measures.
Education
Associate of Science - Physics
East Los Angeles College
Monterey Park, CA01-2026
High School Diploma -
Math Science Technology Magnet Academy At Roosevelt High School
Los Angeles, CA06-2023
Skills
- Public Interaction
- Report Writing
- Problem Solving
- Multitasking
- Communication
- Attention to Detail
- Decision Making
- Basic Equipment
- Conflict Resolution
- Observation
- Customer Service
- Safety Awareness
- De-escalation
- Teamwork/Collaboration
- Professionalism
Certification
- Hunters Education Course Completion, CA
- California Guard Card
Languages
Spanish
Native/ Bilingual
Timeline
Paint Associate
The Home Depot
11.2024 - Current
Retail Security Guard
Allied Consulting & Security Services
03.2024 - 10.2024
Associate of Science - Physics
East Los Angeles College
High School Diploma -
Math Science Technology Magnet Academy At Roosevelt High School
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