Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samely Valdez Marte

Orlando

Summary

Dynamic professional with extensive experience at The Home Depot Inc, excelling in customer service and problem-solving. Proven ability to exceed customer expectations through effective communication and organization. Skilled in paint selection and project guidance, fostering positive client relationships while maintaining confidentiality and respect for individual needs. Multilingual in English and Spanish.

Overview

2
2
years of professional experience

Work History

Paint Associate

The Home Depot Inc
Orlando
09.2024 - Current
  • Provided customers with insight on optimal tools, equipment and materials, recommending most appropriate options for objectives and explaining instruction on proper use.
  • Engaged with customers to learn about nature and scope of projects and offer input regarding color matching, paint selection and primer or finish options appropriate to objectives.
  • Assisted customers in establishing reasonable timelines and cost expectations for projects, identifying products and procedures best suited to help customers achieve goals.
  • Maintained sales register free of trash and debris and kept paint selection fully stocked and properly displayed on store shelves.
  • Prepared customer orders by operating paint mixers to blend products available in store, matching colors of samples provided by customers.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted customers in selecting appropriate products for their painting project.
  • Maintained records related to sales for store management.
  • Received customer calls to store to advise on current promotions, product availability and recommended project procedures, helping callers identify solutions and capturing business.

Care Giver

MaryJo Home Care LLC
Philadelphia
02.2023 - 06.2024
  • Supported bathing, dressing and personal care needs.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Drove clients to doctors' appointments and social outings.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Education

Associate of Science - Biological Sciences

Valencia College
Orlando, FL
08-2024

Skills

  • Customer service
  • Adaptable and flexible
  • Public speaking
  • Teamwork
  • Reliability
  • Organization
  • Networking
  • Verbal and written communication
  • Promotional events coordination
  • Problem-solving abilities
  • Exceeding customer expectations
  • Positive customer engagement
  • Job policies understanding
  • Task prioritization
  • Friendly and helpful
  • Multilingual communication (English and Spanish)

Languages

English
Full Professional

Timeline

Paint Associate

The Home Depot Inc
09.2024 - Current

Care Giver

MaryJo Home Care LLC
02.2023 - 06.2024

Associate of Science - Biological Sciences

Valencia College

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