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David L Bartlett
Little Valley,USA
Summary
Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Quaker Cleaning Department Supervisor
Allegany State Park
Salamanca, NY
09.2024
- Assigned a daily list including but not limited to cabins, cottages, public facilities. Earlier on prior to the arrival of my current supervisor assisted with inventory management, received supply orders. Open to whatever tasks I'm asked to complete.
- Reason(s) for Leaving: Currently laid off due to budget cuts
Person for whom I cared for
Personal Care Aid
Lakewood, NY
07.2023 - 08.2024
- 24/7 Personal Care Aid, some duties but not limited to include, helping to get up out of bed in the morning, prepare meds, prepare meals, cleaned house and maintained property as needed. Drove to medical appointments, changed oxygen bottles, assisted with bathing, daily bandage changes, grocery shopping. After death his estate asked me to continue maintaining and watch over property.
- Reason(s) for Leaving: Person who I cared for Deceased
Assistant to the General Manager
The Palms Resort & Cafe
South Padre Island, TX
05.2023 - 07.2023
- Assistant to the General Manager, Maintenance, Housekeeping, Barbacking, Landscaping, Inventory, assisted with food preparation.
- Reason(s) for Leaving: Close friends illness, requested me to be his personal care aid
Tour Guide
Breakaway Cruises
South Padre Island, TX
02.2018 - 05.2023
- Conducted engaging tours, providing historical and cultural insights to enhance guest experience.
- Developed in-depth knowledge of itineraries and destinations to answer guest inquiries effectively.
- Coordinated logistics for group activities, ensuring smooth transitions between locations.
- Managed guest interactions, resolving issues promptly to maintain high satisfaction levels.
- Collaborated with other departments to optimize scheduling and resource allocation for tours.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Sales Associate
J Crew Retail Store
Lancaster PA
09.2003 - 10.2004
- Assisted customers in product selection to enhance shopping experience.
- Maintained visual merchandising standards to ensure appealing displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer service.
- Resolved customer inquiries and complaints efficiently to promote satisfaction.
- Participated in inventory management tasks including restocking and organizing merchandise.
- Adapted to changing store priorities while maintaining high service levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma - Agriculture
Penn State
Williamsport, PAFuture Farmers of America-4 Year Program Complete - Agriculture
Future Farmers of America
Bradford, PA06-1999
High School Diploma - Agriculture
Penn State
Williamsport, PASkills
- Customer service
- Workplace safety
- Problem resolution
- Problem-solving
- Customer relations
- Time management
- Leadership skills
- Staff supervision
- Inventory management
- POS systems operations
- Stockroom organization
- Team supervision
- Goals and performance
Timeline
Quaker Cleaning Department Supervisor
Allegany State Park
09.2024
Person for whom I cared for
Personal Care Aid
07.2023 - 08.2024
Assistant to the General Manager
The Palms Resort & Cafe
05.2023 - 07.2023
Tour Guide
Breakaway Cruises
02.2018 - 05.2023
Sales Associate
J Crew Retail Store
09.2003 - 10.2004
High School Diploma - Agriculture
Penn State
Future Farmers of America-4 Year Program Complete - Agriculture
Future Farmers of America
High School Diploma - Agriculture
Penn State