Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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David Lewis

Ocala,FL

Summary

Take-charge professional delivering executive support, problem solving and team leadership to fast-paced flight based freight business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes personnel management, dispatching, and OSHA safety training.

Overview

20
20
years of professional experience

Work History

Hub Operations Manager

FedEx Express
Memphis, TN
11.2003 - 04.2023
  • Conducted regular training sessions for staff on safety protocols and operational best practices.
  • Facilitated communication between internal departments regarding product availability and shipment status updates.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed existing policies and procedures regularly to maintain their relevance in today's market conditions.
  • Established key performance indicators for tracking progress of various projects in the hub.
  • Implemented cost-saving measures through process optimization initiatives.
  • Created reports to track progress towards meeting operational goals and objectives.

Casino Pit Manager

Gold Strike Casino Resort Tunica Ms
Tunica, MS
06.2003 - 02.2019
  • Supervised and trained all casino staff including dealers, supervisors, cashiers and floor personnel.
  • Monitored gaming operations to ensure compliance with established internal controls, policies and procedures
  • Maintained high level of customer service, specializing in high limit players and their individualized needs

Education

High School Diploma -

Cherry Hill High School West
Cherry Hill, NJ
06-1974

Geological and Earth Sciences

Stockton State College
Pomona, NJ

Skills

  • Total Quality Management
  • Key Performance Indicators
  • Workforce Planning
  • Standard Operating Procedures
  • High level of customer service experience

Affiliations

  • Lifelong avid classic car enthusiast, owner of 1973 Corvette, as seen at OTOW car shows
  • OTOW Cigar Afficionados member
  • OTOW Guitar Club member

Accomplishments

  • FedEx Express Memphis Hub Supervisor of the Quarter, September 2002

Timeline

Hub Operations Manager

FedEx Express
11.2003 - 04.2023

Casino Pit Manager

Gold Strike Casino Resort Tunica Ms
06.2003 - 02.2019

High School Diploma -

Cherry Hill High School West

Geological and Earth Sciences

Stockton State College
David Lewis