David Linares
Oiler
68 Harold Ave,Hempstead, NY
Summary
Determined professional with dedication to hard work and team player attitude. Great listener, fast paced and a perfectionist in every job I may receive. Throughout the previous years I have been able to learn a number of skills such as computers skills to working with one's hands, and the usage of numerous power tools in order to complete specific jobs.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Oiler
MTA Long Island Rail Road
New York, NY
06.2022 - Current
- Servicing, cleaning and inspections of diesel locomotives
- Transporting locomotive supplies between storage yards
- Performed routine cleanings of locomotive facilities and yards
- Fueling of locomotive engines
- Sanding of locomotive engines
- Washing of locomotive engines
- Inspected locomotive engine fuel and water levels
- Assisting in removal of faulty locomotive equipment(Ex. Windshield replacements, locomotive hostler seats & much more)
- Assisting with maintaining clean locomotive generator rooms and engine rooms
- Assisting with maintenance of fuel systems.
Marketing Specialist
Codi Transport
Farmingdale, NY
05.2021 - 05.2022
- Wrote engaging and successful marketing, advertising and website copy
- Designed and implemented advertising and public relations activities
- Monitored social media questions and comments and appropriately responded
- Identified appropriate marketing channels and target customers for campaigns.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement
- Utilized customer feedback to improve customer service
- Resolved issues and maintained customer service standards
- Assisted with facility scheduling and customer service
Chief Technology Officer
Auto Ad Builder
New York, NY
11.2019 - 05.2022
- Managed company-level architecture, platform and data configuration processes and implementation protocols
- Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage
- Developed and implemented long-term strategic technological blueprint
- Handled client inquiries with exceptional professionalism and enthusiasm
- Supported current and emerging programs through interactions with high-level customers, business partners and external vendors
- Designed enterprise-level technological blueprints and system architectures
- Maintained high-level knowledge of current and emerging technology development and applications
- Evaluated individual performance metrics to identify areas of improvement, providing targeted coaching to boost results
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Responded to customer requests for products, services, and company information
Head of Digital
Long Island Rim
Freeport, NY
11.2019 - 05.2022
- Provided research and development on wheel repair service to showcase benefits and retain customers
- Achieved profitability goals by developing and implementing all commercial activities
- Provided research and development on turbochargers products to showcase benefits and retain customers
- Increased turbocharger sales and brand exposure by developing new packaging, collateral, and sales materials and optimizing target audience reach
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors
- Mentored local personnel on best practices and protocols to maximize productivity
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes
- Developed insights on marketing campaigns to assess performance against goals
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Generated over $20,000 in online sales and distribution in less than six months.
- Used CNC and manual equipment to perform both initial and final machining
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
Director of Operations
Strong Island Cleaning
Hempstead, NY
10.2018 - 05.2022
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets
- Organized and optimized daily operations of cleaning crew on Long Island & Queens/Brooklyn with consistent on-time delivery
- Supported cleaning crews to maximize quality and work efficiency
- Implemented innovative packages, including monthly packages to increase customer loyalty.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Updated account information to maintain customer records
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management
Shop Manager
Vintage American Parts
Farmingdale, NY
07.2017 - 05.2022
- Conducted retail arbitrage to build inventory for resale via online platforms
- Created Online Systems to keep track of Live Inventory within Store
- Moved shipment materials to and from designated areas using lift and hand trucks
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Operated company vehicles and heavy equipment with focus on safety and risk management
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Created Complex Bar-Code System linked up to Company Computers to locate Products with ease
- Trained Staff on shipping out products, and using Company Online Systems
- Operated forklifts to relocate products.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
Digital Sales Specialist
Northern Boulevard Collision
Great Neck, NY
12.2019 - 12.2020
- Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction
- Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities
- Collected information from clients before securing accounts, verifying payments and special needs
- Collaborated with shop employees to update inventory information quickly and accurately
- Worked with marketing department to create targeted advertising strategies for key customer demographics
- Designed training program for eBay listers, increasing customer satisfaction and new account rates
- Monitored product development and audience response to adapt marketing and promotion campaigns accordingly
- Masterminded highly successful digital strategies for various platforms to attract customer engagement.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes
- Maintained up-to-date knowledge of product and service changes
Head of Digital
The Benz Connection Inc
Farmingdale, NY
07.2020 - 10.2020
- Provided research and development on used automotive products to showcase benefits and retain customers
- Achieved profitability goals by developing and implementing all commercial activities
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation
- Increased digital sales and brand exposure by developing new packaging, collateral, and sales materials and optimizing target audience reach
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
- Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
- Inspected and tested equipment to locate worn and damaged parts
- Read and followed technical documentation to complete accurate repairs
- Inspected damaged vehicles to estimate repair labor cost and required parts expense
Head of Marketing Department
ViCar Parking
Brooklyn, NY
03.2020 - 10.2020
- Created an official company page on the Mobile Valet Services offered
- Produced a large quantity of social media graphics to publish on online platforms to facilitate interaction with customers
- Analyzed ratings and features of competitors to evaluate effectiveness of marketing strategies
- Designed innovative branding and product strategies
- Increased market awareness and penetration through development of creative collateral
- Oversaw preparation of marketing copy, images, videos, emails and other collateral
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns
- Continually maintained and improved company's reputation and positive image in markets served
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation
- Increased monthly subscription sales and brand exposure by developing new packaging, collateral, and sales materials and optimizing target audience reach
- Handled customer inquiries and suggestions courteously and professionally
- Trained staff on operating procedures and company services
- Educated customers about billing, payment processing and support policies and procedures
- Delivered prompt service to prioritize customer needs
Digital Sales Specialist
Pitbull Motors Inc
Freeport, NY
07.2020 - 09.2020
- Provided research and development on vehicle sales
- Developed insights on marketing campaigns to assess performance against goals
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations
- Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
- Inspected and tested equipment to locate worn and damaged parts
- Read and followed technical documentation to complete accurate repairs
- Inspected damaged vehicles to estimate repair labor cost and required parts expense
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Tracked customer service cases and updated service software with customer information
- Handled customer inquiries and suggestions courteously and professionally
- Trained staff on operating procedures and company services
- Educated customers about billing, payment processing and support policies and procedures
- Delivered prompt service to prioritize customer needs
Education
No Degree Liberal - Arts And Sciences
Nassau Community College
Garden City, NY 09.2018 - 05.2020
High School Diploma -
Uniondale High School
Uniondale, NY 09.2014 - 06.2018
Skills
Equipment monitoringundefined
Timeline
Oiler
MTA Long Island Rail Road
06.2022 - Current
Marketing Specialist
Codi Transport
05.2021 - 05.2022
Head of Digital
The Benz Connection Inc
07.2020 - 10.2020
Digital Sales Specialist
Pitbull Motors Inc
07.2020 - 09.2020
Head of Marketing Department
ViCar Parking
03.2020 - 10.2020
Digital Sales Specialist
Northern Boulevard Collision
12.2019 - 12.2020
Chief Technology Officer
Auto Ad Builder
11.2019 - 05.2022
Head of Digital
Long Island Rim
11.2019 - 05.2022
Director of Operations
Strong Island Cleaning
10.2018 - 05.2022
No Degree Liberal - Arts And Sciences
Nassau Community College
09.2018 - 05.2020
Shop Manager
Vintage American Parts
07.2017 - 05.2022
High School Diploma -
Uniondale High School
09.2014 - 06.2018
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