Detail-oriented, dynamic and passionate team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Truck Dispatcher
L&L Truck Brokers
11.2016 - Current
Facilitated communication between drivers and management, ensuring a seamless flow of information and enabling quick decision-making processes.
Engage in continuous dialogue with drivers to understand their needs and perspectives.
Monitored and tracked status of shipments in transit to confirm on-time delivery.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Managed communications between drivers, customers and brokers to ensure timely deliveries and high customer satisfaction.
Maintained accurate records of all dispatched vehicles, ensuring proper documentation and compliance with industry regulations.
Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
Negotiated rates with brokers and carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
Facilitated communication between drivers and management, ensuring a seamless flow of information and enabling quick decision-making processes.
Traffic Coordinator
DLA
01.2012 - 09.2016
Coordinate with the Production Control department the production schedules, priorities and work distribution.
Monitor and analyze material availability to schedule production activities.
Provide hands on support to the processing areas by expediting materials in order to meet customer deliverable requirements.
Coordinate with departments to identify and resolve issues regarding material processing as needed.
Daily track of programming month to ensure on time delivery.
Authority to determinate production workload and priorities.
Sales Associate
RadioShack
08.2010 - 12.2011
Execution of non-negotiable standards of store operation including stocking, cleaning, merchandising.
Assist in achieving and exceeding store sales and profit targets.
Effectively balance personal sales and profitability goals, associate sales coaching, and the management of the business.
Education
BBA - Business Administration
Universidad Autonoma Del Caribe
Barranquilla, Colombia
07.2007
Skills
Proficient knowledge of supply chain strategies and distribution systems
Organized and able to multitask
Self-motivated, enthusiastic team player who excels in a fast-paced environment
Excellent and effective communication skills (both verbal and written)
Strong customer service orientation and excellent work ethic
Ability to quickly process information and make decisions
Effective negotiation and problem-solving skills, and ability to handle conflict