David-Lloyd Richards-Reiss

I was in charge of the new Hip-Hop/R&B section, the new and used vinyl sections. I was a used merchandise buyer. I coordinated events when artists would make in store appearances to promote new albums. I was a cashier, and floor security.

• Answered customers' questions, recommended items, and recorded order information.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Increased sales significantly by upselling higher-end products to customers.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.