Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phillip Nguyen

Fresno,CA

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

4
4
years of professional experience

Work History

Security,Stock,Cashier,Sales Floor

Ross Dress for Less
Fresno, CA
06.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Followed company security procedures for handling large sums of money.
  • Stocked shelves with merchandise when needed.

Supervisor

Fosters Freeze
Clovis, CA
12.2020 - 12.2022
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Trained new employees on company policies and procedures.
  • Created new strategies for improving customer service standards within the organization.

Education

High School Diploma -

Clovis East High School
Clovis
05-2022

Skills

  • Customer service
  • Cash handling
  • Sales techniques
  • Loss prevention
  • Team leadership
  • Stock replenishment

Timeline

Security,Stock,Cashier,Sales Floor

Ross Dress for Less
06.2024 - Current

Supervisor

Fosters Freeze
12.2020 - 12.2022

High School Diploma -

Clovis East High School

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