DAVID J. ROLAND Jr

Handled purchases, returns, and facilitated customer service. Neatly organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Unloaded, sorted and stocked merchandise according to store layout and product placement.

• Followed specific health and wellbeing care plans for behavioral health clients by expressing clear verbal or nonverbal communication styles. Displayed extreme amounts of patience and care for clients to promote healthy behaviors and to de-escalate situations. Documented client’s daily activity into EMR and administered medications to the clients.

• Performed sales and refunds digitally. Also made phone sales, as well as rented out tools to customers. Coordinated schedules and directed fellow associates to their stations to perform tasks. Measured items and placed custom orders for customers.

• Maintained and mowed lawns for 5 customers. Performed weed trimming, edging and yard waste removal.