Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Shataeya Ligon

Huntsville

Summary

Enthusiastic and service-driven professional with a background in customer service and leadership, seeking to contribute to Southwest Airlines’ world-class cabin crew. Passionate about ensuring a positive passenger experience, maintaining safety, and bringing fun and warmth to the skies.

Overview

3
3
years of professional experience

Work History

Stock Associate

Walmart
- Current
  • Delivered high-quality customer support by assisting with product inquiries and locating merchandise
  • Processed payments and managed cash drawer with accuracy and integrity
  • Maintained attractive, organized displays to drive product interest and enhance customer experience

Server and Server Trainer

Main Event
05.2022 - 05.2023
  • Provided friendly, efficient service in a fast-paced dining and entertainment environment
  • Took and delivered food and beverage orders with accuracy, ensuring a positive guest experience
  • Trained and mentored new servers on menu knowledge, customer interaction, and service standards
  • Resolved guest concerns quickly and professionally while maintaining a welcoming atmosphere
  • Collaborated with team members to ensure smooth table turnover and timely service.

Education

Bachelor of Science - Marketing

Alabama A&M University
Normal, AL
05.2025

Skills

  • Strong verbal communication
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Conflict resolution expertise
  • Adaptable team player
  • Customer-centric approach
  • Workplace safety

Affiliations

  • Hostess, Gamma Mu Chapter, Alpha Kappa Alpha Sorority, Inc.

Timeline

Server and Server Trainer

Main Event
05.2022 - 05.2023

Stock Associate

Walmart
- Current

Bachelor of Science - Marketing

Alabama A&M University

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Shataeya Ligon