David Long

74D Chemical Operations Specialist

US Army

07.2004 - Current

Served as a mentor to junior NCOs looking to advance their careers through professional development opportunities within the military''s educational system.
Reduced training time while maintaining high-quality instruction by leveraging technology in the classroom.
Incorporated realistic training scenarios into exercises, preparing troops for real-world missions and challenges.
Enhanced training effectiveness by developing and implementing comprehensive lesson plans tailored to individual unit needs.
Reduced response time for hazardous materials incidents by implementing improved communication protocols.
Conducted regular inspections of protective gear and equipment, maintaining a high level of mission readiness at all times.
Promoted a culture of safety and preparedness among team members by emphasizing proper handling procedures and storage requirements for hazardous materials.
Provided expert advice on CBRN defense measures to commanding officers, contributing to strategic decision-making processes.
Developed comprehensive training programs for new Chemical Operations Specialists, resulting in increased proficiency and expertise within the unit.
Coordinated logistical support for large-scale training events involving multiple agencies and military branches, ensuring seamless execution of complex operations plans.
Facilitated ongoing professional development opportunities for fellow Chemical Operations Specialists by organizing workshops and seminars on advanced techniques and technology updates.
Created detailed after-action reports following each deployment or major exercise, highlighting key findings and areas for improvement in future missions or trainings.
Assisted in the development of emergency response plans for various scenarios involving chemical, biological, radiological or nuclear threats.
Served as subject matter expert during joint military training sessions with foreign allies, sharing best practices and strengthening international cooperation.
Ensured safety of personnel during training exercises through thorough preparation and adherence to safety guidelines.
Established strong relationships with local first responders, fostering collaboration during CBRN incidents to protect civilian populations effectively.
Collaborated with other military units to conduct joint CBRN response exercises for enhanced inter-agency coordination.
Conducted thorough risk assessments for proposed military operations, advising commanders on potential CBRN hazards and appropriate protective measures.
Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.
Communicated with supervisors and other personnel to review and discuss process changes.
Developed innovative training methods using multimedia tools and simulations to increase engagement during classroom instruction.
Organized supplementary training sessions for soldiers requiring additional support or remediation, ensuring all unit members met required proficiency standards.
Monitored soldier progression through various stages of training programs, adapting course content as necessary based on individual strengths or weaknesses.
Enhanced soldier skill sets with targeted instruction, resulting in increased mission readiness.
Served as a liaison between battalion leadership and external organizations, facilitating collaboration on joint training initiatives.
Fostered a culture of continuous learning by promoting the value of professional development and encouraging soldiers to pursue additional training opportunities.
Incorporated real-world scenarios into classroom instruction to provide contextually relevant examples that further enhanced understanding.
Assisted command staff with the planning and execution of large-scale exercises, contributing to the overall success of division level operations.
Coordinated and administered qualification tests, ensuring accurate evaluation of soldier progress and knowledge retention.
Streamlined record-keeping processes, reducing administrative workload while maintaining accuracy and compliance with military guidelines.
Provided personalized coaching and mentorship to soldiers, fostering growth in leadership skills and career development.
Established a positive learning environment by enforcing discipline standards, promoting teamwork, and encouraging open communication among brigade members.
Ensured compliance with military training standards and guidelines by conducting regular audits of instructional materials and methodologies.
Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
Delivered clear and concise briefings on complex topics, enabling senior staff to grasp essential information quickly and efficiently.
Maintained detailed records of individual trainee achievements, ensuring accurate documentation of skill development.
Evaluated the effectiveness of existing training programs, recommending modifications based on current military doctrine and standards.
Facilitated hands-on exercises and simulations to reinforce key concepts and skills, leading to increased proficiency.
Developed comprehensive lesson plans tailored to specific job roles and responsibilities within the unit.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
Kept accurate records to document customer service actions and discussions.

Restaurant Waiter

Holiday Inn Express Hotel

10.2002 - 05.2004

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Bussed and reset tables to keep dining room and work areas clean.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests' needs.

Fast Food Worker

Storheim's Frozen Custard

10.1999 - 03.2001

Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Processed orders on POS system and accepted cash and charge payments.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Summary

Overview

Work History

74D Chemical Operations Specialist

Restaurant Waiter

Fast Food Worker

Education

Bachelor of Arts - Psychology

Associate of Arts - Interdisciplinary Studies

Skills

Timeline

74D Chemical Operations Specialist

Restaurant Waiter

Fast Food Worker

Bachelor of Arts - Psychology

Associate of Arts - Interdisciplinary Studies

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