David Lopez
Summary
Dallas,TX
Summary
Smoothly handle administrative requirements for any fast-paced environment by applying excellent recordkeeping, document management and customer relations skills to meet any need. Prepare error-free and clear business paperwork, letters and memoranda. Bringing top-notch clerical, financial administration by utilizing extensive MS Office experience.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Director of Operations
Spots And Whiskers Thrift
Dallas, TX
03.2021 - 11.2022
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Monitored and coordinated workflows to optimize resources.
- Monitored budget and utilized operational resources.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Negotiated price and service with customers to decrease expenses and increase profit.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Monitored over 3 employees' day-to-day activities and made plans to rectify issues.
- Teamed with other non-profit companies to create organization's mission and vision statements.
- Maintained cleanliness and organization for retail business taking into account all COVID related rules and regulations set forth by CDC, working closely with employees to systemize tasks.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Rural Carrier Associate
United States Postal Service, USPS
Colleyville, TX
01.2020 - 01.2021
- Signed and received mail with signature requirements upon delivery and loading.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Maintained records on customers with mail forwarding and change of address requests.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained excellent attendance record, consistently arriving to work on time.
Consultant /Project Manager
Mano Glass & Mirror
Dallas, TX
02.2016 - 11.2019
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Met project deadlines without sacrificing build quality or workplace safety.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
Senior Engineer - Quality Assurance
Samsung Electronics
Richardson, TX
01.2015 - 10.2015
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Worked with stakeholders and team members on quality assurance efforts for hardware components.
- Ran automated test suites and evaluated performance, functionality and scalability.
- Checked configuration files and logs to uncover root causes of problems.
Education
Bachelor of Science - Technical Management
DeVry University
Irving, TX 01.2017 - 02.2019
Associate of Applied Science - Electronics Technology
DeVry University
Irving, TX 03.1997 - 02.1999
Skills
Self-direction
Account management
Cross-functional team collaboration
Quality assurance
Staff education and training
Professional telephone demeanor
Software skills include: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Maintaining business financial records on a daily/weekly/monthly and quarterly basis
Timeline
Director of Operations
Spots And Whiskers Thrift
03.2021 - 11.2022
Rural Carrier Associate
United States Postal Service, USPS
01.2020 - 01.2021
Bachelor of Science - Technical Management
DeVry University
01.2017 - 02.2019
Consultant /Project Manager
Mano Glass & Mirror
02.2016 - 11.2019
Senior Engineer - Quality Assurance
Samsung Electronics
01.2015 - 10.2015
Associate of Applied Science - Electronics Technology
DeVry University
03.1997 - 02.1999