To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Sales Representative
Green Envy Lawncare
Maryland Heights, MO
03.2021 - 02.2022
Managed customer accounts to secure customer satisfaction and repeat business.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Provider Enrollment Specialist
TriZetto Provider Solutions
St. Louis, MO
09.2014 - 09.2016
Prepared and processed provider enrollments with Medicare and Medicaid in multiple states.
Monitored credentials and contacted practitioners when expiration dates were nearing.
Secured competitive advantage in market by establishing exceptional network of care providers.
Contacted insurance carriers to obtain information regarding denials.
Desk Manager
West James Courts
St. Charles, MO
11.2010 - 09.2014
Trained new staff on correct procedures, compliance requirements, and performance strategies.
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Responded to telephone, email and in-person inquiries regarding reservations.
Kept accounts in balance and ran daily reports to verify totals.
Resolved guest complaints
Production Assistant
Innovations In Art
Maryland Heights
10.2009 - 07.2010
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Supported production needs by performing routine tasks using standard procedures and equipment.
Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Supported current production needs by moving items between equipment, conveyors, and staging areas.
Shift Manager
Convenient Food Mart
St. Peters, MO
10.2005 - 08.2006
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Cooperated with coworkers to improve customer experience and manage storefront.
Trained and mentored new employees to maximize team performance.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Pizza Delivery Driver
Talayna's Pizza
Saint Charles, MO
03.2002 - 08.2005
Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Verified orders prior to completing deliveries to avoid customer complaints.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.