David Lowery
Oxford,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Sales Representative
Green Envy Lawncare
2021.03 - 2022.02
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Provider Enrollment Specialist
TriZetto Provider Solutions
2014.09 - 2016.09
- Prepared and processed provider enrollments with Medicare and Medicaid in multiple states.
- Monitored credentials and contacted practitioners when expiration dates were nearing.
- Secured competitive advantage in market by establishing exceptional network of care providers.
- Contacted insurance carriers to obtain information regarding denials.
Desk Manager
West James Courts
2010.11 - 2014.09
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations.
- Kept accounts in balance and ran daily reports to verify totals.
- Resolved guest complaints
Production Assistant
Innovations In Art
2009.10 - 2010.07
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Shift Manager
Convenient Food Mart
2005.10 - 2006.08
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Trained and mentored new employees to maximize team performance.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Pizza Delivery Driver
Talayna's Pizza
2002.03 - 2005.08
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
High School Diploma -
St. Charles High School
Saint Charles, MO2002
Skills
- Client Development and Retention
- Customer Relations
- Maintaining Customer Database
- Training and Development
- Provider Enrollment
- Customer Interaction
- Clerical Support
- Critical Thinking
- Problem-Solving Ability
Timeline
Sales Representative
Green Envy Lawncare
2021.03 - 2022.02
Provider Enrollment Specialist
TriZetto Provider Solutions
2014.09 - 2016.09
Desk Manager
West James Courts
2010.11 - 2014.09
Production Assistant
Innovations In Art
2009.10 - 2010.07
Shift Manager
Convenient Food Mart
2005.10 - 2006.08
Pizza Delivery Driver
Talayna's Pizza
2002.03 - 2005.08
High School Diploma -
St. Charles High School
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