Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareDeveloper

DAVID MACARTHY

Severn,MD

Summary

Desired Role: Information Technology DAVID MACARTHY PROFESSIONAL SUMMARY New in IT Technology of experience but 10 years of providing excellent customer support in working with children and 5 years of working for the Montgomery county department of health and human services. Aiming to use my analytical and technical skills to fill your IT internship position. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Configure, monitor, and maintain email applications or virus protection software. As an Information Technology Support Intern, I will provide technical assistance to users experiencing issues with their computer systems or software applications. i will work closely with other IT team members to ensure the systems run smoothly and efficiently. Whether helping a user recover a lost file or diagnosing a more complex issue, I am always ready to assist and provide the best possible support. In addition to technical support, I will also assist with various IT projects and initiatives. This might include researching new technologies or helping to implement new software across the organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Nursing

Montgomery County Public School
Rockville, MD
06.2014 - Current
  • Provide standard frontline school health room care to include first aide, emergency care, and administration of medications and treatments in routine and non-routine situations to students and staff during emergencies
  • Administer standard first aid care to students who present themselves to the school health room as either injured or sick and returns them to the classroom after treatment
  • Arrange for parental or other transfer from a school in a more severe situation
  • Maintain manual and/or computerized daily logs such as containing student's name, nature of complaint
  • Documents detailed information to individual student school health records
  • Monitors compliance with immunization regulations in school to which assigned
  • Administers emergency medications, such as epinephrine (by EpiPen) and glucagon (by GlucaPen)
  • Assists disabled students requiring assistance with daily living activities (ADLs)

Cisco
01.2008 - 01.2021
  • Studying Linux
  • Skills required of junior Linux administrators
  • CompTIA Linux+ exam
  • Topics covered include system architecture; Linux installation and package management; GNU and Linux commands; devices,
  • Linux file systems, and file system hierarchy standards
  • Include shells, scripting and data management; user interfaces and desktops; administrative tasks; essential system services; networking fundamentals; and security
  • 08/2021
  • Managed G Suite User Integration with Active Directory and Chromebook Policies
  • Designed and Implemented classroom technology
  • Managed Server/Workstation Updates and Application distribution
  • Managed Wireless Controllers and associated access points Introductory Windows Server Assist with the setup and maintenance of on-site computer hardware, software, and internet connectivity
  • Design, implement, configure, and manage a network that incorporates Windows servers
  • Server installation, configuration, and management; networking; storage; Hyper-V; Active Directory; Group Policy; DNS; file and share access; print and document services; DHCP; containers; and high availability
  • Networking Configure and maintain routed and switched networks
  • Fundamentals of networking, Ethernet, Internet Protocol addressing and IOS configuration
  • IT SKILLS
  • Assist with the setup and maintenance of on-site computer hardware, software, and internet connectivity
  • Analyzing information and evaluating results to choose the best solution and solve problems
  • Provide ongoing troubleshooting and technical support
  • Assist with debugging code, project backup, and computer clean-up
  • Resolve computer network problems
  • Resolve computer software problems
  • Maintain computer networks to enhance performance and user access.

Education

ATS - Information Technology

Eastern Gateway Community College - Online
06.2023

Nursing

Washington Adventist University

Skills

  • Records Management
  • Patient Care and Safety
  • Emergency Response
  • First Aid Certification
  • Wound Care
  • CPR Certification
  • Infection Prevention and Control
  • Basic Life Support
  • Medication Administration
  • Calm Under Stress
  • Verbal and Written Communication
  • Attention to Detail
  • CNA Certification
  • Time Management
  • Activities of Daily Living ADL Support
  • Application Installations
  • Microsoft Windows and Office
  • Help Desk Support
  • Resolving Problems and Incidents
  • Computer Diagnostics
  • Customer Service Support
  • System Performance Assessment
  • Error Detection
  • Technical Troubleshooting
  • Hardware and Software Repair
  • Troubleshooting Network Issues
  • LAN and WAN Assessment
  • MySQL
  • Remote Technical Support
  • Customer Needs Assessment
  • Database Management
  • Computer System Diagnostics Software
  • Report Preparation
  • Device Installation
  • Security Certification
  • Hardware and Software Configuration
  • Online Chat Support
  • System Configuration
  • System Maintenance
  • File Management Software
  • Friendly and Patient
  • Component Replacement
  • Hardware Evaluations
  • Troubleshooting and Diagnostics
  • Tracking and Documentation
  • Customer Service

Certification

Microsoft Certified Technology Specialist, System Center May 2022 CompTIA Network+ March 2022 CompTIA A+ March 2022 Certified Nursing Associate September 2017 CMT Exam Passed March 2017

Timeline

Nursing

Montgomery County Public School
06.2014 - Current

Cisco
01.2008 - 01.2021

ATS - Information Technology

Eastern Gateway Community College - Online

Nursing

Washington Adventist University
DAVID MACARTHY