Shanna Clark
Woodward
Summary
Detail-oriented healthcare provider skilled in nursing care and office management. Known for enhancing team efficiency and patient satisfaction through effective communication and strategic task delegation.
Overview
25
25
years of professional experience
Work History
Nursing
Elara Care
Woodward OK
02.2026 - Current
- Enhanced patient care by effectively managing nursing staff and delegating tasks appropriately.
- Enhanced patient care by developing and implementing efficient OT nursing procedures.
- Provided comprehensive data on patient care, hospital procedures, and nursing best practices.
- Enhanced team efficiency through effective communication with kitchen staff, dietitians, and nursing personnel.
House Manager
OARC
Woodward OK
09.2013 - 06.2016
- Supervised daily operations to ensure smooth household management and efficient scheduling of tasks.
- Coordinated logistics for appointments, activities, and events, enhancing overall household efficiency.
- Developed and implemented organizational systems that improved inventory tracking and resource allocation.
- Trained and mentored staff on best practices for service delivery and household upkeep standards.
Family Support Provider
Western Plains Youth Family Services
Woodward OK
08.2010 - 08.2013
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Assisted in crisis intervention, providing immediate support to clients in distress.
- Facilitated communication between youth and families to enhance support services.
- Coordinated workshops and activities to promote social skills among youth participants.
- Led community outreach initiatives to foster partnerships and resource sharing.
Office Manager
Laverne Family Dentistry
Laverne OK
08.2005 - 08.2013
- Oversaw scheduling and coordination of appointments to maximize productivity and minimize wait times.
- Implemented electronic health record systems to enhance data accuracy and streamline patient information access.
- Trained and mentored administrative staff, fostering a collaborative team environment and improving service delivery.
- Managed daily office operations, ensuring efficient workflow and optimal patient experience.
Office Manager
Ruff Chiropractic Clinic
Laverne OK
05.2001 - 06.2005
- Coordinated billing processes, ensuring accuracy in insurance claims and timely payments from patients.
- Developed operational procedures that improved front desk efficiency and reduced patient intake time.
- Conducted regular audits of office practices, identifying areas for improvement and enhancing compliance with regulations.
- Led initiatives to enhance patient engagement through improved communication strategies and feedback mechanisms.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
High School Diploma -
Perryton High School
Perryton, TX05.1989
Secretarial Science Certification - Business
Clarendon College
Pampa, TX05.1993
Skills
- Nursing assessments
- Home health nursing
- Nursing care
- Ambulatory nursing
- Client relations
- Office operations
- Office management
- Administrative operations
- Electronic health records
- Document management
- Insurance verification
- Appointment scheduling
- Customer relations
- Staff scheduling
- Patient documentation
- Patient support
- Claims management
- Financial auditing
- Mail handling
- Organizational skills
- Inventory control
- Appointment coordination
- Relationship building
- Nursing staff coordination
Timeline
Nursing
Elara Care
02.2026 - Current
House Manager
OARC
09.2013 - 06.2016
Family Support Provider
Western Plains Youth Family Services
08.2010 - 08.2013
Office Manager
Laverne Family Dentistry
08.2005 - 08.2013
Office Manager
Ruff Chiropractic Clinic
05.2001 - 06.2005
Secretarial Science Certification - Business
Clarendon College
High School Diploma -
Perryton High School