David MacRae
Camden
Summary
Dynamic leader with a proven track record at Macrae Insurance Agency, driving revenue growth and enhancing customer satisfaction through strategic planning and operational excellence. Skilled in team building and fostering innovation, I established a culture of accountability while effectively managing crisis situations and cultivating strong external partnerships.
Overview
41
41
years of professional experience
1
1
Certification
Work History
President
Macrae Insurance Agency
01.1979 - 01.2020
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Education
Bachelor of Arts - Economics
Ohio Wesleyan University
Delaware, OH06-1977
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Certification
- Licensed Insurance Agert
Languages
English
Timeline
President
Macrae Insurance Agency
01.1979 - 01.2020
Bachelor of Arts - Economics
Ohio Wesleyan University
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