A Sales and Customer service Professional with more than 10 years of Experience, Where I can Leverage my people skills as well as Persuasion skills. In an environment That encourages Professional Development and Growth
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Aldo’s Elderly Services
01.2023 - Current
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend, and holiday shifts.
Sales and Customer Service Professional
Zwireless
05.2014 - 01.2015
Company Overview: A Verizon wireless Franchise
Top Sales recognition
Top 5 of 10 Nation wide in sales
A Verizon wireless Franchise
Tour Guide and Ticket Sales
Open Top City Sightseeing San Francisco
06.2013 - 12.2013
Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
Maintained up-to-date knowledge of local events and attractions, recommending must-see sights to tour participants.
Enhanced visitor engagement by delivering captivating and informative tours of historical sites.
Conducted thorough research on cultural landmarks to ensure accuracy and depth in storytelling.
Provided information on various sites throughout area, relaying little-known stories to provide interest.
Education
High school diploma -
Antioch High School
05.2005
Skills
Excellent Communication and Leadership Skills
Strong sense of Consumer Awareness
Excellent listener
Teamwork
Self Motivated
Goal Oriented
Self starter
Keen Attention to detail
Excellent Organization skills
Ability to work under time constraints
Customer service
Teamwork and collaboration
Friendly, positive attitude
Problem-solving
Attention to detail
Flexible and adaptable
Multitasking
Multitasking Abilities
Excellent communication
Computer skills
Organizational skills
Calm under pressure
Verbal communication
Active listening
Critical thinking
Dependable and responsible
Accomplishments
Recognition of outstanding performance - Top Sales
Top 5 of 10 Nationwide in sales for Zwireless a Verizon wireless Franchise