Summary
Education
Skills
Timeline
Generic

David Malucci

Victor,NY

Summary

My passion for learning about how things work started as a kid playing with electronics. I studied electronics in high school and continued with college courses in electronics and mechanical engineering. In 1984 and still searching for a career path, I joined the United States Navy to become an Aegis Weapon Systems technician. I performed periodic maintenance on computers and peripherals and troubleshot malfunctions using schematics and technical diagrams. After retiring in 2004, I became a Technical Support Engineer at Bosch Security Systems and learned to support almost anything to do with burglar or fire alarm systems. Bosch has been a continual learning experience with several types of alarm systems and software used for programming. I’ve enjoyed working alongside engineering with product development and resolving malfunctions. After 20 years at Bosch, I am seeking an opportunity to expand my knowledge and experience in a new role.

Education

A.A.S Technical Studies -

Excelsior College

Skills

  • 20 years of experience with programming alarm systems to control processes using relays, virtual inputs and outputs, and various controlling elements
  • Experienced with analyzing and resolving device or system related problems related to installation, programming, operation, service and/or troubleshooting
  • Supervised and provided functional direction to junior Technical Support Engineers
  • Provided life cycle maintenance and support of a variety of hardware and computer elements of the US Navy’s Aegis Weapon System
  • Experience with supporting field technicians, salesmen and business owners with alarm system design, product selection and programming software
  • Worked closely with engineers and team members while developing a new series of alarm systems
  • Fluent in communicating and interacting with engineers, team members and customers
  • Provided technical support while troubleshooting hardware or software, programming control panels or upgrading hardware or software
  • Proficient with testing system applications while diagnosing faulty hardware, software or programming
  • Ability to learn, understand and support hardware and software in a rapidly changing environment
  • Enthusiastic problem solver and team-player who brings necessary resources to bear to resolve complex problems
  • Trained internal and external customers during a major new product release
  • 36 months as a recruiter for the United States Navy 1999-2002

Timeline

A.A.S Technical Studies -

Excelsior College
David Malucci