Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Personal Information
Languages
Affiliations
Timeline
Generic

David Maney II

Raleigh,NC

Summary

Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Print Specialist / Retail Sales Associate

The UPS Store #2985
Cary, NC
05.2022 - Current
  • Assist guests with shipping requirements via UPS or USPS.
  • Sort incoming packages for mailbox holders coming in from UPS, USPS or FedEx
  • Complete incoming print orders
  • Take Passport photos
  • Assist with live scan fingerprint requests
  • Maintained inventory on sales floor
  • Operated cash register

Host/Host Trainer

Yard House
Raleigh, NC
12.2020 - 05.2022
  • Monitored training of new employees
  • Managed customer requests
  • Took and packed to-go orders
  • Answered telephone inquiries
  • Scheduled reservations
  • Directed guests to their table
  • Accommodated and managed large parties
  • Helped bus tables

Host/Host Trainer

Bahama Breeze
Raleigh, NC
01.2020 - 12.2020
  • Uphold a high standard of customer service
  • Cleaned and prepared tables
  • Monitored training of new employees
  • Answered all telephone calls
  • Coordinated seating and organized reservations
  • Accommodated and managed private parties
  • Scheduled reservations
  • Directed guests to their table
  • Took and packed to-go orders
  • Managed customer requests
  • Helped bus tables

Host/Security

Improv Comedy Clubs
Cary, NC
08.2019 - 03.2020
  • Coordinated seating and organized reservations
  • Greeted customers
  • Uphold a high standard of customer service
  • Cleaned and prepared tables
  • Monitored training of new employees

Host/To-Go

Lynnwood Grill
Raleigh, NC
09.2019 - 12.2019
  • Took and packed to-go orders
  • Managed customer requests
  • Directed guests to their table
  • Scheduled reservations
  • Answered telephone inquiries
  • Accommodated and managed large parties
  • Monitored training of new employees
  • Helped bus tables

Host/To-Go Specialist

Carrabba's Italian Grill
Raleigh, NC
05.2019 - 09.2019
  • Answered telephone inquiries
  • Scheduled reservations
  • Directed guests to their table
  • Accommodated and managed large parties
  • Took and packed to-go orders
  • Managed customer requests
  • Helped bus tables
  • Monitored training of new employees

Host/Busser/Food Runner

Parkside Restaurant
Raleigh, NC
03.2019 - 06.2019
  • Greeted and seated guests
  • Recorded reservations
  • Answered phones
  • Accommodated and managed large parties
  • Resolved customer issues
  • Helped bus tables

Host/To-Go Specialist

Taco Mac Sports Bar and Grill
Cary, NC
07.2017 - 02.2019
  • Provided outstanding customer service
  • Setting up server assignment charts and taking call ahead party requests
  • Accepting and Confirming orders from customers calling in To-Go Orders.
  • Organizing large party areas
  • Running Food Orders
  • Cleaning and Reset tables
  • Assist with maintaining utensils in dining area
  • Checked restrooms and other duties

Prep Team Member (Part-time)

Pieology Pizzeria
Raleigh, NC
08.2017 - 11.2017
  • Cut and Prepare Meats, Produce and Cheeses for line use
  • Make Dough and Sauces for pizza line use
  • Clean up work station before and after work shift
  • Assisted management and other team members

Expo

Oak and Dagger Public House
Raleigh, NC
08.2017 - 11.2017
  • Assorted food order from Kitchen to trays for servers to be taken to customers
  • Ran Food Orders
  • Cleaned and Reset tables
  • Created large party areas
  • Assisted management and other team members
  • Provided outstanding customer service
  • Filled Ice Wells and refreshed alcohol stock
  • Assisted with maintaining glassware in bar area
  • Checked restrooms and other duties

Clerical Support (Volunteer)

Community Success Initiative
Raleigh, NC
11.2016 - 07.2017
  • Assisted with Clerical duties
  • Provided Computer Mentoring
  • Ran Errands as needed

Back Waiter (Part-time)

Mulino Italian Restaurant
Raleigh, NC
03.2017 - 06.2017
  • Assisted management and other team members
  • Cleaned and Reset tables
  • Ran Food Orders
  • Created large party areas
  • Provided outstanding customer service
  • Filled Ice Wells and refreshed alcohol stock
  • Assisted with maintaining glassware in bar area
  • Checked restrooms and other duties
  • Provided security for special events

Server Assistant/Food Runner (Part-time)

Tobacco Road Sports Café
Raleigh, NC
01.2017 - 03.2017
  • Assisted management and other team members
  • Cleaned and Reset tables
  • Ran Food Orders
  • Created large party areas
  • Provided outstanding customer service
  • Filled Ice Wells and refreshed alcohol stock
  • Assisted with maintaining glassware in bar area
  • Checked restrooms and other duties

Parking Attendant (Seasonal)

Labor Smart
Raleigh, NC
11.2016 - 01.2017
  • Checked parking passes
  • Directed car traffic to proper parking spots
  • Directed pedestrian traffic safely through car traffic

Kitchen Dietary Staff Member

State Of North Carolina
Smithfield, NC
09.2014 - 09.2016
  • Assisted kitchen staff members with clean and sanitized cooking equipment

Data Entry Clerk (Temporary)

Investment Insurance (Office Team Staffing)
Chapel Hill, NC
08.2014 - 09.2014
  • Organized, Scanned, and Documented confidential information electronically
  • Prepared materials for proper disposal or transport
  • Worked with both IBM and Mac computers

Courier/Delivery Driver

Office Depot OfficeMax
Apex, NC
05.2011 - 06.2014
  • Delivered print orders to area businesses and educational facilities
  • Utilized Adobe and Microsoft programs

Data Entry Clerk

The Pantry
Cary, NC
06.2009 - 11.2010
  • Entered data from old to new pricing system

Enumerator (Temporary)

United States Census
Wake County, NC
04.2009 - 05.2009
  • Worked with United States Census as an Enumerator going house to house with GPS monitoring device ensuring proper address placement for house for correct mailing of Census to those addresses. Covered major part of Wake County.

Data Entry Clerk (Temporary)

OfficeTeam
Raleigh, NC
10.2008 - 11.2008
  • Organized, Scanned, and Documented confidential information electronically
  • Prepared materials for proper disposal or transport
  • Worked with both IBM and Mac computers

Customer Service Representative

Scotts Lawn Care
Morrisville, NC
04.2008 - 10.2008
  • Helped customers with their accounts receiving inbound calls as well as making outbound calls assuring quality service from our business.
  • Entered in daily work sheets from both Sales and Lawn Technicians.

Document Processor

Stock Building Supply (Innovative Talent Solutions)
Raleigh, North Carolina
07.2007 - 01.2008
  • Organized, Scanned, and Documented confidential information electronically
  • Worked with both IBM and Mac Computers
  • Used a Mail Opening machine and sorted incoming mail

Education

Certificate - Career Readiness for Culinary Arts

Wake Technical Community College
Raleigh, NC
10.2016

Certificate - Training Resources for Career Success

Wake Technical Community College
Raleigh, NC
10.2016

Certificate - Intro to Culinary Arts

Central Carolina Community College
Lillington, NC
12.2015

Certificate - Human Resource Development

Central Carolina Community College
Lillington, NC
08.2015

Associates - Business Administration

Wake Technical Community College
Raleigh, NC
06.1992

Skills

  • English
  • Restaurant Experience
  • RECEPTIONIST
  • Data-Entry
  • CUSTOMER SERVICE
  • Administrative experience
  • Culinary Experience
  • Typing
  • Word
  • Busser
  • Communication skills
  • Supervising experience
  • Powerpoint
  • Adobe Photoshop
  • Courier
  • Host/Hostess
  • Excel
  • ORDER PROCESSING
  • UPS Mailing
  • Computer skills
  • Inventory control
  • Food Preparation
  • RETAIL SALES
  • Research
  • Delivery Driver Experience
  • Hospitality
  • Office experience
  • Food safety
  • Records management
  • Print production
  • Digital printing
  • Inventory management
  • Graphic design
  • Sales assistance
  • Problem solving
  • Effective communication
  • Team leadership
  • Time management
  • Detail orientation
  • Training and mentoring
  • Large format printing
  • Binding and finishing techniques
  • Wide format laminating
  • Proofreading accuracy
  • Wide format printing
  • Strong attention to detail

Certification

  • Career Readiness Certification, 08/15 to Present, Received Gold Level Certification
  • Driver's License, 08/86 to Present
  • ServSafe Food Protection Manager, 10/16 to 10/21, 14342649

Awards

Gold Level - Career Readiness Certification, 08/15

Languages

English, Fluent

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Native/ Bilingual

Affiliations

  • Photography
  • Golf
  • Walking

Timeline

Print Specialist / Retail Sales Associate

The UPS Store #2985
05.2022 - Current

Host/Host Trainer

Yard House
12.2020 - 05.2022

Host/Host Trainer

Bahama Breeze
01.2020 - 12.2020

Host/To-Go

Lynnwood Grill
09.2019 - 12.2019

Host/Security

Improv Comedy Clubs
08.2019 - 03.2020

Host/To-Go Specialist

Carrabba's Italian Grill
05.2019 - 09.2019

Host/Busser/Food Runner

Parkside Restaurant
03.2019 - 06.2019

Prep Team Member (Part-time)

Pieology Pizzeria
08.2017 - 11.2017

Expo

Oak and Dagger Public House
08.2017 - 11.2017

Host/To-Go Specialist

Taco Mac Sports Bar and Grill
07.2017 - 02.2019

Back Waiter (Part-time)

Mulino Italian Restaurant
03.2017 - 06.2017

Server Assistant/Food Runner (Part-time)

Tobacco Road Sports Café
01.2017 - 03.2017

Clerical Support (Volunteer)

Community Success Initiative
11.2016 - 07.2017

Parking Attendant (Seasonal)

Labor Smart
11.2016 - 01.2017

Kitchen Dietary Staff Member

State Of North Carolina
09.2014 - 09.2016

Data Entry Clerk (Temporary)

Investment Insurance (Office Team Staffing)
08.2014 - 09.2014

Courier/Delivery Driver

Office Depot OfficeMax
05.2011 - 06.2014

Data Entry Clerk

The Pantry
06.2009 - 11.2010

Enumerator (Temporary)

United States Census
04.2009 - 05.2009

Data Entry Clerk (Temporary)

OfficeTeam
10.2008 - 11.2008

Customer Service Representative

Scotts Lawn Care
04.2008 - 10.2008

Document Processor

Stock Building Supply (Innovative Talent Solutions)
07.2007 - 01.2008

Certificate - Career Readiness for Culinary Arts

Wake Technical Community College

Certificate - Training Resources for Career Success

Wake Technical Community College

Certificate - Intro to Culinary Arts

Central Carolina Community College

Certificate - Human Resource Development

Central Carolina Community College

Associates - Business Administration

Wake Technical Community College

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