David Martinez
Reno,NV
Summary
Experienced in fostering positive customer interactions and relationships across diverse industries, with a proven track record in leadership and team development, especially within the financial sector. Passionate about empowering individuals to reach their full potential, driving success, and fostering growth within teams and organizations.
Overview
8
8
years of professional experience
Work History
Barback
Silver Legacy
01.2025 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Greeted customers and provided friendly, knowledgeable service.
Front Desk Agent
Peppermill Hotel & Casino
09.2022 - 02.2025
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Ensured that all safety regulations were followed according to company standards.
- Inputted guest information into computer system accurately and securely.
- Kept records of room availability and guest accounts, manually or using computers.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
Security Officer
Peppermill Casino
10.2021 - 09.2022
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Assisted in the development and implementation of security policies and procedures.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Checked for safety hazards and took corrective action when necessary.
- Monitored CCTV systems to ensure safety and security of premises.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Provided friendly and professional assistance to employees, visitors and customers.
Infantryman
US Army
01.2019 - 09.2021
- Assisted with the maintenance of weapons, equipment and vehicles.
- Supervised junior enlisted personnel in their duties and responsibilities.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Conducted training exercises to ensure proficiency in basic infantry skills.
- Participated in tactical planning sessions to determine mission objectives.
- Led small teams in tactical operations under stressful conditions.
Spa Host
Grand Sierra Resort and Casino
01.2018 - 01.2019
- Assisted with booking appointments using computerized scheduling system.
- Performed administrative tasks such as answering phones and responding to emails.
- Provided assistance to therapists during treatments when required.
- Managed customer inquiries in a professional manner while maintaining confidentiality of customer records.
- Tracked sales data related to products sold in order to generate reports for management review.
- Conducted quality assurance inspections on a regular basis ensuring high levels of customer satisfaction.
- Assisted with product sales by providing detailed information about products available for purchase.
- Coordinated client check-out process including collecting payments, issuing receipts, and scheduling follow-up appointments if needed.
Intern
Sierra grip
06.2017 - 01.2019
- Maintained accurate records of all activities performed throughout internship period.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Loaded and unloaded equipment from vehicles used in shooting scenes.
- Compiled reports on expenses related to productions.
- Ensured compliance with production safety regulations.
- Facilitated the transport of equipment to set locations.
- Maintained a clean work environment at all times.
- Managed inventory of props, costumes, and other materials.
- Assisted in assembling stage sets and props onsite.
- Kept records of daily production activities.
Education
Certificate - Film And Video Production
Recording Radio Film Connection
Los Angeles, CA07-2019
High School Diploma -
Galena High School
Reno, NV06-2015
Skills
- Front Office Support
- Guest Relations
- Credit and cash payments
- Guest amenities
- Team Leadership
- Event sequencing
- Report Writing
Timeline
Barback
Silver Legacy
01.2025 - Current
Front Desk Agent
Peppermill Hotel & Casino
09.2022 - 02.2025
Security Officer
Peppermill Casino
10.2021 - 09.2022
Infantryman
US Army
01.2019 - 09.2021
Spa Host
Grand Sierra Resort and Casino
01.2018 - 01.2019
Intern
Sierra grip
06.2017 - 01.2019
Certificate - Film And Video Production
Recording Radio Film Connection
High School Diploma -
Galena High School